McDonald's

3.6
503 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1231 S Sanderson Ave, Hemet, CA
92545, United States

Hours

Reviews

3.6
503 reviews
5 stars
198
4 stars
99
3 stars
83
2 stars
45
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some experiencing delays of over 30 minutes.

Order Accuracy

Numerous reviews mentioned incorrect orders or missing items, leading to customer frustration.

Staff Attitude

While some employees were praised for their positive attitude and helpfulness, others were criticized for being unprofessional or rude.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or cold food.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and food preparation practices.
  • AY
    Amethyst Yeager
    Sep 22, 2025
    1.0
    Waited a long time to get my food, had to get my fries replaced and the vuys forgot that I asked for my fries to be remade and obviously forgot and seems like the oil was dirty and not fresh. And while I was waiting a few customers orders were wrong and they were also upset. I can see the lack of customer service within the four employees that were there and the one girl was on her phone in front of house.
  • GP
    Geezy Peez
    Sep 13, 2025
    1.0
    Paid for 2 double fish filets and received two single patty fish filets. And they don't answer the phone to make it right. Not drivimg back 15 plus min and waiting more. SMH.
  • KH
    Kim Hernandez
    Jul 23, 2025
    5.0
    Even though the kids working got backed up and out of order, they kept a positive attitude and stayed hustling. They did everything they could do to make everything right. Great employees!
  • JF
    Jeremey Freely
    Jun 29, 2025
    2.0
    This location has completely fallen in terms of customer service. Some workers are just out of touch with customer service. Their "Skip the Line" machine refuses to work properly when you use the app with it. It wouldnt let me use any deals. The location doesnt support the app anymore. The rebranding is ridiculous.
  • IC
    Israel Casillas
    Jun 6, 2025
    1.0
    Worst experience at a McDonald ever took way to long for the food to be ready almost 40min and when I went to go ask the cashier guy said with an attitude “so do you wanna wait or get refunded” with 2 kids that were hungry I wasn’t about to go to a different fast food place and wait longer. When I finally got the food all the food but one burger was cold guessing that’s the burger they were waiting for before giving us our order

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1231 S Sanderson Ave in Hemet, CA?

McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in and drive-through services.

When is McDonald's delivery service available?

Delivery is available every day from 7:00 AM to 10:00 PM.