Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hemet,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
1,068 reviews
5 stars
561
4 stars
233
3 stars
135
2 stars
54
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being delicious while others were dry or poorly prepared.
Customer Service
Service quality varied, with some staff being friendly and attentive, while others were reported as rude or unhelpful.
Cleanliness
The restaurant was generally noted as clean and well-kept, contributing positively to the dining experience.
Pricing
Many customers felt the prices were higher compared to other locations, leading to mixed feelings about value for money.
Order Accuracy
There were multiple complaints about incorrect orders and issues with missing items, impacting customer satisfaction.
- DMDrevell MchenryNov 9, 20255.0Nice worker's
- TWTameka WilliamsOct 26, 20255.0Chris in the Drive up window packaged my food super neat this morning.
- CDCINTHYA DURANOct 22, 20253.0No me gustó completamente y es caro.
- BSBhadgal SandyOct 12, 20255.0Jackie is a sweetheart and so kind. Thank you for your awesome customer service. :)
- FGFelita Godfrey-BrooksSep 24, 20255.0The Nice friendly staff smiled at me as I tried to speak a little Spanish. They gave me extra Pinto Beans Juice to pour over my Chicken Bowl & the Biggest Breast available 👍🙏😘
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Hemet, CA?
El Pollo Loco in Hemet, CA is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Hemet?
It is located at 2830 W Florida Ave, Hemet, CA 92545, USA.
What types of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food featuring fire-grilled chicken with handmade guacamole, salsas, and dressings.
Does El Pollo Loco offer delivery and catering services?
Yes, El Pollo Loco offers delivery and catering services to its customers.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, Visa, and checks as payment options.
Can I order El Pollo Loco food online or via an app?
Yes, you can order through their official website or the El Pollo Loco app available on the Apple App Store.
Is there a drive-through option available at El Pollo Loco?
Yes, El Pollo Loco offers a drive-through service for convenient pickup.
What nearby entertainment options are available close to El Pollo Loco?
Nearby, you can visit AMF for bowling and events or The Wheelhouse Roller Skating rink for active entertainment.
Where can I grab a dessert or smoothie near El Pollo Loco?
Mickey's Yogurt and Jamba Juice are nearby spots to enjoy frozen yogurt and smoothies after your meal.
Are there other chicken or fast food restaurants near El Pollo Loco?
Yes, nearby options include KFC, Popeyes Louisiana Kitchen, In-N-Out Burger, Arby's, and La Bufadora Baja Grill for diverse quick dining.