Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
3.5
158 reviews
5 stars
84
4 stars
7
3 stars
9
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers consistently reported excessively long wait times, often exceeding 30 minutes for drinks, both in drive-thru and mobile orders.
Customer Service
While some customers praised the friendly and helpful staff, others experienced poor service, including incorrect orders and lack of urgency.
Drink Quality
Feedback on drink quality was mixed; some customers enjoyed their beverages, while others complained about incorrect orders and insufficient flavor.
Atmosphere
The atmosphere was generally described as positive and lively, with staff engaging in friendly interactions, although some found the environment distracting due to staff behavior.
Operational Issues
Several reviews highlighted operational inefficiencies, including confusion in order taking and prioritization of orders, leading to customer dissatisfaction.
- MMMorganNov 13, 20255.0The weekend are usually busy but the line goes at a medium pace not to bad
- BGBrianna GarciaNov 3, 20251.0Drive thru wait time is ridiculous 30-40 min for a coffee is so bad. I get the wanting for a fun work atmosphere but kids rapping dancing inside while waiting extreme times seems almost neglecting.
- SASuary ArreolaNov 1, 20251.0I’ve never had an issue with the drinks, but more with how they handle the drive thru! They really need to get better, come up with a different plan to make sure they are being fair with the cars that have been waiting for a while and not prioritize cars that come after! Maybe take in n out notes :) One car to the left, one car to the right. You guys seem all over the place!
- HIHeather InmanOct 29, 20251.0Mobile ordering here is non existent. No one checked on the widow for 10 mins. The drive thru was going faster then the window which is sad since everyone is standing around waiting for their orders.... terrible work practice.
- LRLetisia RomeroOct 25, 20255.0I love this place. It replaced a certain other place I used to frequent but no longer visit and in my opinion DBC is WAY BETTER THAN THE OTHER Place. I love their positive energy every single time we go there ...their customer service is amazing and their coffee is OUTSTANDING.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including classic espresso drinks, Dutch Shakes, Dutch Freeze® blended coffee drinks, smoothies, sparkling sodas, lemonades, and kids' drinks like Not-so-Hots®.
Are there any sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may also accept personal checks.
Can I order Dutch Bros drinks ahead of time or have them delivered?
Dutch Bros offers curbside pickup but does not provide direct delivery. Some third-party services may offer delivery, but Dutch Bros encourages visiting the location for the best experience.
What are the operating hours for the Dutch Bros Coffee at 3121 W Florida Ave, Hemet, CA?
This Dutch Bros location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee have a rewards program or app?
Yes, customers can download the Dutch Bros app to earn points, customize orders, and receive a free drink on their birthday.
What nearby places could I visit when going to Dutch Bros Coffee at 3121 W Florida Ave?
Nearby places include Bath & Body Works for beauty products, Jack in the Box and Panera Bread for additional dining options, and Village West Shopping Center for shopping experiences.
Are there any dental clinics near Dutch Bros Coffee in Hemet?
Yes, nearby dental clinics include Western Dental and West Coast Dental of Hemet, which offer various dental and orthodontic services.
What fast food restaurants are near Dutch Bros Coffee?
Close fast food options include Jack in the Box, Del Taco, Jimmy John's, Raising Cane's, and Tommy’s Burgers, offering a variety of choices if you’re looking for a quick bite.
Does Dutch Bros Coffee welcome families and children?
Yes, Dutch Bros welcomes families and children, offering a children's menu with options like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.