Chipotle Hemet is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Portion Sizes
Many reviews highlighted concerns about small portion sizes, especially for online orders, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, there were numerous complaints about undercooked items and inconsistent quality.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unkempt areas.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
ID
Irma Dicante
2 days ago
1.0
Mal servido frijoles y arroz
CJ
Cha'lie Joy
Nov 9, 2025
1.0
Food poisoning. 7:28PM 11/07/25 Friday Night. Order #406
I won't name the host here, she's not completely at blame.
I order the Limeted Time Carne Asada Bowl. Side of guac, sour cream, and kids carne asada meal for my sister.
We all got sick, even my mom because I shared half of my bowl with her. Upset stomach all night. Thank God for Pepto.
Also to note: "Cross contamination", when the Host was packing my sour cream in the small container, there was a mystery chunk that fell in, looked like some tomatoes got mixed with the sour cream, that could be bad for persons with food allergies.
I'm pretty sure the meat got us sick, but it also could have been old room temperature sour rcream.
Other notes: That facility could be cleaner.
TM
Tj Man
Nov 2, 2025
4.0
They were out of forks out front. I asked the Mexican girl server and she said I will get some after I take these people's order. I wish she just went in back and grabbed me a fork. Now we are all waiting for forks. A big employee asked if I had a to go order. I said no I'm waiting for a Fork. He nodded and asked someone in back if they are getting forks. 1 minute later the girl returned with forks. My food was getting cold. The service at this Chipotle sucks. Just my experience.
CA
Christina Arellano
Oct 29, 2025
1.0
I got sick from eating my steak bowl but it was tasting different I realized the white rice was crunchy it was indeed not cooled all the way maybe I could delt with it if it was softer but let me tell you I never ever had crunchy rice I ate as much as I could before I started getting nauseated. Has to toss it out waste o. My money and I had stomach cramps and diarrhea for a whole day to the next . Thank God it went away was like lil over 24 hrs of he'll. Be careful sample the rice first ny mistake I ordered pick up on my app .
BG
BRANDON GARCIA
Oct 1, 2025
5.0
Rae was so kind and welcoming during my visit! She made sure my order was just right and had such a positive attitude the whole time. It really made my experience at Chipotle so much better—thank you, Rae!
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Hemet?
Chipotle Mexican Grill is located at 2465 W Florida Ave, Hemet, CA 92545, next to Threads Clothing Store.
What are the operating hours for Chipotle Mexican Grill in Hemet?
Chipotle Hemet is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Hemet offer pickup and delivery services?
Yes, Chipotle Hemet offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Hemet?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill in Hemet serve?
Chipotle Hemet serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What payment and service options are available at Chipotle Hemet?
Chipotle Hemet accepts credit cards, offers catering and catering delivery, and supports online and marketplace delivery services.
Is Chipotle Hemet welcoming to the LGBTQ community?
Yes, Chipotle Hemet welcomes LGBTQ customers as part of their inclusive environment.
What popular nearby restaurants can customers visit along with Chipotle Hemet?
Nearby restaurants include Ono Hawaiian BBQ, Domino's Pizza, Los 3 Trompos Taqueria and Beer, So Cal Tacos and Beer, and Subway, offering a variety of cuisines for customers to explore.
Are there nearby entertainment options for families visiting Chipotle Hemet?
Yes, families can visit Chuck E. Cheese, located nearby, which offers arcade games and event planning for kids' entertainment.
What nearby places can customers visit for a coffee or dessert after dining at Chipotle Hemet?
Customers can enjoy coffee or desserts at nearby Starbucks or Cold Stone Creamery after their meal at Chipotle.