Chipotle Hemet is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported poor service, including rude staff and long wait times for orders.
Portion Sizes
Many reviews highlighted concerns about small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unkempt dining areas.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and food safety, including instances of food poisoning.
MK
Matthew Kolb
Dec 30, 2025
1.0
Before ordering I was informed that they were out of Shredded Cheese and Guac. I asked if they could sub the queso blanko, for the Shredded Cheese, she said no bc they have to charge extra for it. I then asked why because its not my fault they ran out of Cheese, and shouldn't they try to substitute it because of the issue with having no Cheese. They still said no they would still have to charge me for it. So that's what I did spent an extra $5.25 to get Cheese for my salad and two burritos. Didn't even mention I was a Retired Navy Vet and ask for a discount because they customer service was so awful I just wanted to leave, should have not paid and just walked out without the order! Never coming back to this Chipotle or maybe even any Chipotle again because that queso dip was old n gritty, hope I don't get sick!
SG
siri gowtham
Dec 24, 2025
3.0
Stopped here on the way to Idyllwild for lunch. Even though the place was fairly empty, the tables hadn’t been cleaned, which was disappointing. The portions were also quite small for the price. While the location is great—right on Main Street—I’m not sure I would recommend this spot.
EL
Elisha Mae Lomibao
Dec 19, 2025
5.0
Emma is absolutely wonderful during my visit to Chipotle. She was very sweet and welcoming from the moment I walked in, and that made the visit even better. She also did a great job keeping the area clean and organized, showing real care and attention to detail. Her positive attitude and hard work really stood out. My bowl was also very delicious!!
AQ
AARON QUINTYN
Dec 19, 2025
5.0
It's chipotle.....
CJ
Cha'lie Joy
Nov 9, 2025
1.0
Food poisoning. 7:28PM 11/07/25 Friday Night. Order #406
I won't name the host here, she's not completely at blame.
I order the Limeted Time Carne Asada Bowl. Side of guac, sour cream, and kids carne asada meal for my sister.
We all got sick, even my mom because I shared half of my bowl with her. Upset stomach all night. Thank God for Pepto.
Also to note: "Cross contamination", when the Host was packing my sour cream in the small container, there was a mystery chunk that fell in, looked like some tomatoes got mixed with the sour cream, that could be bad for persons with food allergies.
I'm pretty sure the meat got us sick, but it also could have been old room temperature sour rcream.
Other notes: That facility could be cleaner.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Hemet?
Chipotle Mexican Grill is located at 2465 W Florida Ave, Hemet, CA 92545, next to Threads Clothing Store.
What are the operating hours for Chipotle Mexican Grill in Hemet?
Chipotle Hemet is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Hemet offer pickup and delivery services?
Yes, Chipotle Hemet offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Hemet?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill in Hemet serve?
Chipotle Hemet serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What payment and service options are available at Chipotle Hemet?
Chipotle Hemet accepts credit cards, offers catering and catering delivery, and supports online and marketplace delivery services.
Is Chipotle Hemet welcoming to the LGBTQ community?
Yes, Chipotle Hemet welcomes LGBTQ customers as part of their inclusive environment.
What popular nearby restaurants can customers visit along with Chipotle Hemet?
Nearby restaurants include Ono Hawaiian BBQ, Domino's Pizza, Los 3 Trompos Taqueria and Beer, So Cal Tacos and Beer, and Subway, offering a variety of cuisines for customers to explore.
Are there nearby entertainment options for families visiting Chipotle Hemet?
Yes, families can visit Chuck E. Cheese, located nearby, which offers arcade games and event planning for kids' entertainment.
What nearby places can customers visit for a coffee or dessert after dining at Chipotle Hemet?
Customers can enjoy coffee or desserts at nearby Starbucks or Cold Stone Creamery after their meal at Chipotle.