Chipotle Mexican Grill

3.8
735 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Hemet is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2465 W Florida Ave, Hemet, CA
92545, United States

Hours

Reviews

3.8
735 reviews
5 stars
362
4 stars
160
3 stars
57
2 stars
42
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times for orders.

Portion Sizes

Many reviews highlighted concerns about small portion sizes, especially for online orders, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about undercooked items and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unkempt areas.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • ID
    Irma Dicante
    2 days ago
    1.0
    Mal servido frijoles y arroz
  • CJ
    Cha'lie Joy
    Nov 9, 2025
    1.0
    Food poisoning. 7:28PM 11/07/25 Friday Night. Order #406 I won't name the host here, she's not completely at blame. I order the Limeted Time Carne Asada Bowl. Side of guac, sour cream, and kids carne asada meal for my sister. We all got sick, even my mom because I shared half of my bowl with her. Upset stomach all night. Thank God for Pepto. Also to note: "Cross contamination", when the Host was packing my sour cream in the small container, there was a mystery chunk that fell in, looked like some tomatoes got mixed with the sour cream, that could be bad for persons with food allergies. I'm pretty sure the meat got us sick, but it also could have been old room temperature sour rcream. Other notes: That facility could be cleaner.
  • TM
    Tj Man
    Nov 2, 2025
    4.0
    They were out of forks out front. I asked the Mexican girl server and she said I will get some after I take these people's order. I wish she just went in back and grabbed me a fork. Now we are all waiting for forks. A big employee asked if I had a to go order. I said no I'm waiting for a Fork. He nodded and asked someone in back if they are getting forks. 1 minute later the girl returned with forks. My food was getting cold. The service at this Chipotle sucks. Just my experience.
  • CA
    Christina Arellano
    Oct 29, 2025
    1.0
    I got sick from eating my steak bowl but it was tasting different I realized the white rice was crunchy it was indeed not cooled all the way maybe I could delt with it if it was softer but let me tell you I never ever had crunchy rice I ate as much as I could before I started getting nauseated. Has to toss it out waste o. My money and I had stomach cramps and diarrhea for a whole day to the next . Thank God it went away was like lil over 24 hrs of he'll. Be careful sample the rice first ny mistake I ordered pick up on my app .
  • BG
    BRANDON GARCIA
    Oct 1, 2025
    5.0
    Rae was so kind and welcoming during my visit! She made sure my order was just right and had such a positive attitude the whole time. It really made my experience at Chipotle so much better—thank you, Rae!

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Hemet?

Chipotle Mexican Grill is located at 2465 W Florida Ave, Hemet, CA 92545, next to Threads Clothing Store.

What are the operating hours for Chipotle Mexican Grill in Hemet?

Chipotle Hemet is open daily from 10:30 AM to 11:00 PM.