Customers frequently praised the delicious and authentic dim sum, with many highlighting specific dishes like shrimp dumplings and fried rice.
Service Experience
While many reviews noted friendly and attentive service, there were significant complaints about rude staff and poor customer service in some instances.
Cleanliness and Safety
Several reviews raised concerns about cleanliness, including reports of flies and unsanitary conditions, which negatively impacted customer experiences.
Pricing
Customers expressed mixed feelings about pricing, with some finding it reasonable for the quality of food, while others felt certain dishes were overpriced.
Atmosphere
The restaurant is described as cozy and welcoming, though some noted it can get crowded, impacting the overall dining experience.
NR
Norma J. Ross
Nov 8, 2025
4.0
So many vegetarian options. This is the best Chinese food in Hayward, and customer service is exceptional.
AT
Amy Tam
Nov 3, 2025
4.0
3.5 stars
We came here before 11am shortly after opening on a Sunday and there was no wait. We decided to try their entrees and skipped the dimsum.
The salted fish chicken eggplant claypot took a long time to come, it came at the end and the eggplants were burnt on the bottom and the skin was tough to chew. It was also submerged in a lot of oil but tastewise it was okay.
The satay beef chow fun was good, it was actually runny and not too salty. The pineapple was a nice touch, we just weren't a big fan of the red bellpeppers.
Japanese style beef cubes with fried silken tofu was really good, the sauce is slightly sweet and savory and not too salty. We really liked this one.
All 3 dishes were in the low $20s, and more than enough for 3 people. We had leftovers to go.
There is free dessert! Choice is mango pudding or grass jelly.
GF
Gary Fisher
Oct 31, 2025
5.0
Delicious food!
MM
makaveli
Oct 12, 2025
5.0
the staff here are amazing i literally lost a $100 bill and they found it and called me. not many people or restaurants would do that. i am so grateful. PLEASE COME HERE. they are so kind and welcoming and the food is amazing especially the cilantro rice roll! also one of the men working there is very educated about dietary restrictions.
i love dimsum restaurants and chinese restaurants. im chinese so ive been to a LOT. tin’s teapot bistro is one of my favorites because of the customer service alone. i have felt very welcomed here and they are very hospitable to anyone that walks in the door.
EB
Eddie B.
Sep 28, 2025
5.0
Our go to when in the area. House made spicy sauce compliments the food well. Dim sum ordered by marking the menu and then it comes out hot and fresh. Never feels like its been sitting for a prolonged amount of time.
Tea is charged per person. Plenty of parking and place is always tidy.
Frequently Asked Questions About Tin's Teapot Bistro
What are the operating hours of Tin's Teapot Bistro?
Tin's Teapot Bistro is open Thursday to Sunday with two time intervals: 11:00 AM to 2:30 PM and 4:30 PM to 8:00 PM on Thursday and Friday. On Saturday and Sunday, it opens earlier at 10:30 AM and follows the same closing times.
Is Tin's Teapot Bistro open every day of the week?
No, Tin's Teapot Bistro is closed on Monday, Tuesday, and Wednesday.
Does Tin's Teapot Bistro offer delivery and pickup services?
Yes, the bistro provides both in-store pickup and delivery services.
Where is Tin's Teapot Bistro located?
It is located at 320 Jackson St, Hayward, CA 94544, United States.
What type of cuisine does Tin's Teapot Bistro serve?
Tin's Teapot Bistro specializes in Chinese cuisine, including dim sum, seafood, Chinese noodles, rice dishes, soups, and vegetarian options. It is also known as a family restaurant and caterer.
How can I view the menu or place an order for Tin's Teapot Bistro?
You can view the menu and place orders online via their website at https://tinsteapotbistrohayward.com/menu.
What is the price range at Tin's Teapot Bistro?
The price range is moderate, indicated as 'TWO'.
What nearby establishments could I visit before or after dining at Tin's Teapot Bistro?
Nearby you can visit Dunkin' for coffee or donuts, Pathfinder Travel for travel services, or enjoy entertainment at Soundtek Music karaoke venue.
Are there convenient places for fuel and automotive services near Tin's Teapot Bistro?
Yes, nearby you can find ARCO, Doubletime, Economy Smog Check, and BP gas stations, some of which offer automotive repair and emissions inspection services.
Where can I find nearby wellness and personal care services near Tin's Teapot Bistro?
Near the bistro, there are beauty salons like The Beauty Secret, spiritual consulting services such as Mrs. Hollie Spiritual Consultants, and hair supply stores like BeautyCAL.