Customers consistently praised the delicious and authentic dim sum, with many highlighting specific dishes as favorites.
Service Experience
While many reviews noted friendly and attentive service, there were significant complaints about rude staff and poor customer service in some instances.
Cleanliness and Safety
Several reviews raised concerns about cleanliness, including reports of flies and unsanitary conditions, which negatively impacted customer experiences.
Value for Money
Opinions on pricing varied, with some customers feeling the food was worth the cost, while others found it overpriced for the portion sizes and quality.
RW
Rob W.
1 day ago
4.0
The food here is the real deal, great Cantonese food. However, the service can be bizarre. A party of eight of us had a table reserved, one of the big round tables in a separate room. It was going to be a big meal and a big check for the restaurant. On my way into the room, I saw a several small plastic containers of hot sauce on a table. I took a couple of containers since my parents and I always ask for hot sauce at Chinese meals and have to wait for the sauce. I was about to sit down in the room, and a staff person in his 30s confronted me, telling me that the hot sauce was for takeout and that he wanted the containers back! These were small containers that any Mexican taco shop has for folks to fill with salsa. I was just astounded that the guy would argue with me about it, but sure enough, we had a small discussion about it, he continued to press his case until I said "Dude, are you really going to argue with me about two small containers of hot sauce?" Then he seemed to recover himself, realize how ridiculous he was being, and left. Maybe he realized that the entire party of eight was staring at him. Later, a female staff member brought out a dish, and this same guy rushed over and told her to take the dish back. Maybe it was the wrong dish. This particular male seems to be in charge of the restaurant; he needs to treat his customers better and not argue over something this small. The resulting meal was fine; but it's bad experiences like this that you remember.
NT
Nikkerra Thordsen
Jan 26, 2026
5.0
Came here to celebrate a birthday. Food was delicious and the service was good.
MM
mvpbprs
Jan 24, 2026
4.0
Been coming to Tin
’s Teapot Bistro several times with family and friends on different occasions. First time to order online. Good food and service, both dine in and take out! Never disappoints.Thank you!
PS
Parth Savla
Dec 8, 2025
5.0
I love Tin’s Tea Pot! You get this quality food for this price point. I’ve been here a few times and was heartened to see it busier than usual. They totally deserve it!
We ordered their vegetable dumplings, a veggie lo mein dish and their rice soup which when combined with the plant was AMAZING!
JL
Jeff Lemire
Dec 7, 2025
5.0
Went here recently with our friend and my wife and daughter. Staff is very helpful and frequently came by our table to check on us. Food was really good and I felt the price was fair.
Frequently Asked Questions About Tin's Teapot Bistro
What are the operating hours of Tin's Teapot Bistro?
Tin's Teapot Bistro is open Thursday to Sunday with two time intervals: 11:00 AM to 2:30 PM and 4:30 PM to 8:00 PM on Thursday and Friday. On Saturday and Sunday, it opens earlier at 10:30 AM and follows the same closing times.
Is Tin's Teapot Bistro open every day of the week?
No, Tin's Teapot Bistro is closed on Monday, Tuesday, and Wednesday.
Does Tin's Teapot Bistro offer delivery and pickup services?
Yes, the bistro provides both in-store pickup and delivery services.
Where is Tin's Teapot Bistro located?
It is located at 320 Jackson St, Hayward, CA 94544, United States.
What type of cuisine does Tin's Teapot Bistro serve?
Tin's Teapot Bistro specializes in Chinese cuisine, including dim sum, seafood, Chinese noodles, rice dishes, soups, and vegetarian options. It is also known as a family restaurant and caterer.
How can I view the menu or place an order for Tin's Teapot Bistro?
You can view the menu and place orders online via their website at https://tinsteapotbistrohayward.com/menu.
What is the price range at Tin's Teapot Bistro?
The price range is moderate, indicated as 'TWO'.
What nearby establishments could I visit before or after dining at Tin's Teapot Bistro?
Nearby you can visit Dunkin' for coffee or donuts, Pathfinder Travel for travel services, or enjoy entertainment at Soundtek Music karaoke venue.
Are there convenient places for fuel and automotive services near Tin's Teapot Bistro?
Yes, nearby you can find ARCO, Doubletime, Economy Smog Check, and BP gas stations, some of which offer automotive repair and emissions inspection services.
Where can I find nearby wellness and personal care services near Tin's Teapot Bistro?
Near the bistro, there are beauty salons like The Beauty Secret, spiritual consulting services such as Mrs. Hollie Spiritual Consultants, and hair supply stores like BeautyCAL.
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