Taco Bell

3.7
1007 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 215 West Jackson Street in Hayward. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
215 West Jackson Street, Hayward, CA
94544, United States

Hours

Reviews

3.7
1,007 reviews
5 stars
397
4 stars
224
3 stars
182
2 stars
62
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food quality, noting it was hot, tasty, and well-prepared, while some expressed disappointment with portion sizes and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, particularly during busy hours.

Cleanliness

Several customers reported unsanitary conditions, especially in restrooms, indicating a need for improved cleanliness and maintenance.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food, leading to customer frustration.

Positive Experiences

Despite the issues, some customers had positive experiences with friendly staff and efficient service, particularly during late-night visits.
  • SB
    Shauntai Bryant
    Oct 16, 2025
    5.0
    We placed a large order of 150 breakfast burritos with Taco Bell for our “Breakfast on the Go” event at Harvest in Tracy — and they absolutely nailed it! The team was incredibly professional, handled our big order quickly and efficiently, and delivered hot, delicious burritos right on time. Our residents were thrilled and couldn’t stop raving about how good the food was. The quality, price, and customer service were all top-notch. Thank you, Taco Bell, for making our event a success and for going above and beyond. We will definitely be ordering again! Harvest in Tracy Management team
  • MM
    Me Myself
    Oct 7, 2025
    5.0
    The best Taco Bell I've ever had. Everything tastes like it was made with love. They also have quite the extensive menu, having items I don't usually see in the locations closer to me.
  • RR
    Rin
    Sep 23, 2025
    5.0
    Baja Blast changed my life!
  • MS
    M. IVANA Sapp
    Sep 13, 2025
    1.0
    I visited the Taco Bell on West Jackson in Hayward, CA today and was appalled by the condition of the restroom. The bathroom stall had dirty toilet paper scattered all over the floor, and even worse, we saw used sanitary pads with blood on them along with bloody toilet paper. This is not only unsanitary but also a major health concern. I asked two different employees if the restroom could be cleaned and also requested to speak with the manager. I was told the manager was not available. Despite informing multiple staff members, nothing was addressed during my visit. The overall atmosphere felt dirty and poorly maintained, and the lack of urgency from staff made the situation even more disappointing. Management needs to take immediate action to ensure restrooms are cleaned frequently and that customer concerns are taken seriously.
  • JM
    Justin Maximovich
    Aug 31, 2025
    5.0
    It's a Taco Bell - they served taco bell. Review over. P.s. Bring back the gd chicken nuggets 😂

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on West Jackson Street, Hayward?

The drive-through at Taco Bell on 215 West Jackson Street, Hayward, is open daily from 7:00 AM to 4:00 AM.

What menu items can I find at this Taco Bell location?

This Taco Bell offers a variety of items including classic tacos, burritos, breakfast items, combos, specialties such as the Crunchwrap Supreme and Cheesy Gordita Crunch, as well as drinks and sides.