Subway

Reviews

• KM

  Kaur Manjot

  Dec 2, 2025
  5.0
  Best Subway Experience in Hayward – Amazing Owner & Excellent Service! 20848 Mission Blvd Hayward, CA 94541 United States “I’ve visited many Subway locations over the years, but the one in Hayward truly stands out above the rest. The moment I walked in, I could feel the difference — the store was spotless, organized, and welcoming. What really impressed me was the owner. She was absolutely the best — friendly, professional, and genuinely caring about every customer who walked through the door. You can clearly see that she takes pride in his business, and it shows in the quality of the food and the atmosphere of the restaurant. It’s rare to meet an owner so engaged and dedicated, and it made my experience feel personal and memorable. The girl working in front was also amazing. She greeted me with a smile, prepared my sandwich with care, and made sure everything was exactly how I wanted it. Her positive attitude added so much to the overall experience. My sandwich was fresh, perfectly made, and full of flavor — one of the best Subway sandwiches I’ve had in a long time. Overall, this Subway in Hayward is on a whole different level. A great owner, a great team, and consistently great food. I highly recommend this location to anyone looking for quality service and a welcoming environment.
• HH

  Hector Hernandez

  Jul 23, 2025
  1.0
  I’m very disappointed with the way I was treated at this Subway location on Monday, July 21st. I’ve been a loyal customer here for over 3 years, coming in about three times a week. That day, I had a severe stomach ache and asked to use the restroom. Despite being a regular, I was denied access and made to feel like I wasn’t welcome. I understand company policy might require restroom access to be for customers only, but I am a consistent customer—and I was in real need. The two employees on duty showed no empathy and their attitude felt discriminatory and dismissive. It was an embarrassing and frustrating experience. I expected better from a place I’ve supported for years. Subway should remind its staff to treat people with basic human decency, especially loyal customers in distress.
• TT

  Truth Taylor

  Jul 18, 2025
  1.0
  Very disappointed in our experience... It's safe to say we will not be back at this location. It starts with this place being a 1000° on the inside of this location and them not wanting to run the AC until customers complain about the temperature inside the establishment. Then let's proceed to the ordering part which didn't make it pass the bread segment due to the fact of me asking the young man do they take coupons and he proceeds to tell me that we can only get certain toppings on my sandwich with the coupon... (Lettuce, tomatoes, pickles)And I said what??? The coupon doesn't specify that detail. He then proceeds to explain to me that they have a new "cheap" manager and the manager said those were the stipulations of the coupon usage. We decided to take our business else where because we don't have this many problems with the Subway by our house.
• LL

  Lee Lawrence

  Jul 18, 2025
  1.0
  Extremely disappointed at the subways. Young man with the glasses in there, rude, acting, tough, terrible place. I bought
• TH

  Tina Harker

  Jul 29, 2024
  2.0
  Blocks the bathrooms from customer use but has lobby open. Rude staff.

Frequently Asked Questions About Subway