Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hayward Subway® Restaurant at 20848 Mission Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I’m very disappointed with the way I was treated at this Subway location on Monday, July 21st. I’ve been a loyal customer here for over 3 years, coming in about three times a week. That day, I had a severe stomach ache and asked to use the restroom. Despite being a regular, I was denied access and made to feel like I wasn’t welcome.
I understand company policy might require restroom access to be for customers only, but I am a consistent customer—and I was in real need. The two employees on duty showed no empathy and their attitude felt discriminatory and dismissive.
It was an embarrassing and frustrating experience. I expected better from a place I’ve supported for years. Subway should remind its staff to treat people with basic human decency, especially loyal customers in distress.
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Truth Taylor
Jul 18, 2025
1.0
Very disappointed in our experience... It's safe to say we will not be back at this location.
It starts with this place being a 1000° on the inside of this location and them not wanting to run the AC until customers complain about the temperature inside the establishment.
Then let's proceed to the ordering part which didn't make it pass the bread segment due to the fact of me asking the young man do they take coupons and he proceeds to tell me that we can only get certain toppings on my sandwich with the coupon... (Lettuce, tomatoes, pickles)And I said what??? The coupon doesn't specify that detail. He then proceeds to explain to me that they have a new "cheap" manager and the manager said those were the stipulations of the coupon usage.
We decided to take our business else where because we don't have this many problems with the Subway by our house.
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Lee Lawrence
Jul 18, 2025
1.0
Extremely disappointed at the subways. Young man with the glasses in there, rude, acting, tough, terrible place.
I bought
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Christianna Lopez
Jun 13, 2025
1.0
I am extremely disappointed in Subways hospitality this evening. The man who is working the front had an extremely bad attitude. He was irritated that I was ordering 3 foot longs, he said I can only pick 3 toppings even though I offered to pay for the olives I wanted to add on one of the subs. He was getting more and more frustrated every time a new customer walked into the store and waited in line. Like I get you may be busy but you need to hide that irritation from customers when you are at work. When he did not let me customize my sandwich I told him to please cancel the order then because why would I pay for something I can’t customize. That should have been said before you slice the bread open, he then tossed the breads to the side and called the next customer behind me. Extremely unprofessional.