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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hayward, CA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 31187 Mission Boulevard for the ultimate SONIC experience!
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and drinks, while others experienced cold or poorly prepared meals.
Payment Concerns
Several customers raised issues regarding overcharging and problems with credit card transactions.
Cleanliness
Multiple reviews mentioned unsanitary conditions and a dirty environment at the location.
App Functionality
Customers frequently experienced issues with the mobile app, leading to delays and order inaccuracies.
AK
Ari Kelly
4 days ago
4.0
Quick fast food place offering unique drinks and frozen treats. They have pretty good pretzels! Prices are pretty affordable.
JJ
Joseph
Feb 16, 2026
1.0
Something needs to be done about this place. Terrible service waited 35 mins on presidents day mid afternoon for a small order. Unfortunately this is the only sonic around but will not be coming here again. Highly not recommended. The staff needs to be fired and maybe management as well because the customer service and the presentation of the food is just not cutting it 0/10
TG
Tyrone Gibson
Feb 16, 2026
1.0
Not a good location. The service is terrible always long wait times and the people who work there don’t seem to care about anything. Not recommended. whoever is managing this place should be ashamed of themselves and their whole staff needs to be fired. I visited on Presidents’ Day
Around 2:30.
AL
Andrew London
Jan 16, 2026
1.0
Food's fine, service is fine. The credit card scanners outside are compromised. You will have your money stolen. The business obviously has no security. DO NOT USE THE OUTDOOR CREDIT CARD MACHINES.
MI
Mi Itchi
Jan 12, 2026
1.0
Stop! Stop! Stop! WARNING! DO NOT USE CREDIT/DEBIT CARD at this location. They have just in 1/12/2026 fraudulantly charged two of my cards that I have used there over a year ago. Now I have to go thru all the security crap because of these DAM thieves. I'm contacting store manager and corporate to report and complain and of course social media to warn/inform everyone about this place.