Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times for orders.
Cleanliness
Feedback on cleanliness was mixed; some praised the cleanliness while others noted dirty tables and bathrooms.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items.
Food Quality
Food quality varied, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Play Area
The play area was appreciated by families, providing a space for children to enjoy.
LA
LINDAURA ALNITAK
Dec 28, 2025
1.0
La amabilidad no son tan amables luego estába en un mesa con mi bebé y mis cosas en la mesa y llegan a limpiar y ni permiso dise el joven luego no tienen en el baño para cambiar a los bebés toca hacerlo en el carro o bien en los asientos de la mesas deberían de colocar en el baño es lugar donde hay muchos niños.
MM
Mr Mike
Dec 28, 2025
3.0
They try keep in mind it is McDonald’s. It’s meant for kids not for you Spoils adults, and they got a playground for the kids to play in.
SC
SantaInes Calixto
Dec 25, 2025
1.0
The worst experience in the Fast food industry, I waited 15 minutes just to pay for my order and 35 minutes later, I still haven’t received my order. They just kept serving the drive through but not the Dine in clients. This is the last time I will visit this place.
ES
Elizabeth Sinclair
Dec 17, 2025
1.0
Messed up on 2 mobile orders-wrong items given.
No baby changing station in bathroom.
Dirty tables-no one was cleaning- table had ketchup stains and the others had trash with no one there.
Play area floor is ripped.
Food tastes like any other McDonalds.
Parking lot had suspicious activity happening.
TS
Tina Siordia
Dec 2, 2025
1.0
This location is the absolute worst!! I'm not sure why I went back to this McDonald's after experiencing something at the beginning of this year I was having a memorial service for my daughter and we decided to get sausage McMuffins with cheese no egg and hash browns for everyone helping to set up I ordered 26 McMuffins and hash browns and about 14 caramel frappes and about four regular coffees my total was $75 and some change when I got the McMuffins they had egg and no cheese I went back through the drive-thru in the Mexican lady at the window said well we already made them there's nothing I can do I was upset but keep in mind I had other things on my mind.. I went about 3 months ago (September)and order two double cheeseburgers with No Pickles I figured it would be correct since there was a tag that said No Pickles I took a bite of my double cheeseburger and had a taste of pickle I opened the double cheeseburger and there was imprints of pickles I immediately called and ask to speak to the manager, she did not disclose her name even though I asked and I told her that one of her employees had just removed the pickles and that I am allergic she did apologize and said we will make them I told her I will not be coming back now because I already left she says no worry just come back next time I asked her do you need my name and number she says no it's okay I'll remember well I did go back 2 weeks later and my name was not back there and they did nothing for me.. fast forward till today December 2nd I decided to give it one more chance my husband went to the location on A Street Nobody in the front had greeted him he waited at the point of sale, workers were putting food out for other customers not one employee greeted him then he calls me on the phone and I tell him just to order at the kiosk so he does and he's waiting for his food and it must have took a while because I was on the phone with him for 23 minutes an employee came from the back with attitude I can hear it in her tone and ask why he was out there he says I am waiting for my food there was a manager sitting at a table eating lunch he saw the whole thing and didn't vouch for him waiting he even got up and said well let me see your receipt my husband showed it to him his food was sitting there the whole time on the counter nobody called his number and he wasn't sure if that was his food this is why we won't go back to this McDonald's a Mexican employee picked up fries from the floor with a napkin but yet does not have gloves on or did she wash her hands the Asian manager that works there is very rude he has a very bad attitude!! I don't think he likes his job at McDonald's he also did not give my husband back his receipt.. also our food was cold he paid to get large fries and we did not do better McDonald's I am just addressing this one on A street in Hayward I called this location 11 times and nobody answered the phone
What are the regular business hours for McDonald's at 355 W A St, Hayward, CA?
The restaurant is open daily from 6:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily starting at 5:00 AM until midnight on weekdays and Sundays, with extended hours until 1:30 AM on Fridays and Saturdays.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the drive-through is open daily from 5:00 AM to 12:30 AM on weekdays and Sundays, and until 2:00 AM on Fridays and Saturdays.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order ahead or get curbside pickup at this McDonald's?
Yes, the location offers curbside pickup, delivery including same-day and no-contact delivery, as well as mobile ordering.
Is there a mobile app for ordering from this McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, Mobil, True Zero - Hydrogen Fuel Station, and Exxon & Mobil Stations are close by for your fueling needs.
What nearby attractions are there if I want to explore the area near McDonald's?
You can visit places like Best Western Plus Inn of Hayward for lodging, Alex's Flower Shop for gifts, or check out local dining options such as Krispy Krunchy Chicken and Metro Taquero restaurants.
Are there nearby automotive services around McDonald's in Hayward?
Yes, nearby automotive services include Heart of the Bay Car Wash, Hayward Tire Pros, A Street Smog Check, Vic Hubbard Auto Supply, and U-Haul Neighborhood Dealer.
Does this McDonald's offer free WiFi and mobile offers?
Yes, this location provides WiFi access and offers mobile deals through their app and mobile ordering services.