McDonald's

Reviews

• RW

  Ramona Wilson

  3 days ago
  5.0
  You really can't go wrong with McDonald's. You get trained staff that pay attention to requests and make meals correctly!
• JV

  Jun Valenzuela

  6 days ago
  5.0
  Nice clean McDonalds. Easy to order using the app and then picking up was just as easy. The order came out in time. The food is what you would expect. The workers helped out with our requests for extra condiments and utensils. I'd definitely go back since it's close to the newer shopping/eating areas in Hayward.
• RA

  random activity

  Nov 5, 2025
  1.0
  I never review, this is my first time ever reviewing. I placed an order in the drive thru, they parked me, that’s fine. The issue is that a worker came to bring me my order and he smelled like alcohol? He was slurring and couldn’t even walk!! I believe his name was Alfredo. Unbelievable.
• RA

  Ronalyn Austria

  Nov 2, 2025
  1.0
  We have been going to this location for 8 years. Today, the service again was terrible. I ordered thru my app on the way to be picked up on the counter. I then hit the button “already here” when i got in the store and made another 2 orders as i realized I need more chicken nuggets. I ended up ordering more. The pick up number for my first order was gone when I made my second order thru the app and I cannot remember the number and because usually my name is on the receipt. So i got my 2nd and 3rd orders but the first one they wont give it to me because they said i dont have the pick up number. I tried explaining and showing all my recent orders in the app but 3 employees including the manager were very very RUDE and ganged up on me. When i start talking they would cut me off and say show us the number. I was there waiting for a long time but they wont talk to me. One customer waiting helped me out, he told the manager…check the receipt on the bag, the time she made the order ( Nov 2 @ 3:02pm, 20pcs chicken nuggets, no sauce) matches her recent order in the app and the printed receipt. Then the manager gave it to me unhappily. the Sundae i ordered has already melted. I didnt even complained 2 wks ago when i ordered 20pcs chicken nuggets on drive thru and that same curly hair guy today gave me 4 chicken nuggets. I noticed how light the bag was so i parked and went inside to let them know. I understand they were so busy but i was trying to explain and they were so rude and embarrassed me. I told my entire family about the incident today and now this location lost a long time loyal customer!
• DS

  Dee Stark

  Oct 19, 2025
  1.0
  Hello, it's been about a week since I contacted the restaurant and I still haven't heard back from the manager. I found a pubic hair in my fries — something that is absolutely disgusting and deeply concerning. I immediately asked for a refund, but no one has followed up or responded to my complaint. This kind of negligence is unacceptable. PLEASE BE AWARE before dining here.

Frequently Asked Questions About McDonald's