Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, often having to wait long periods for their orders, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers often receiving incorrect or incomplete orders.
Staff Communication
Several customers noted difficulties in communication with staff, including language barriers and unprofessional attitudes.
Food Quality
While some customers found the food satisfactory, there were complaints about cold food and poor handling, such as finding eggshells in breakfast items.
Customer Experience
Overall, the customer experience was mixed, with some praising friendly staff while others reported negative interactions and a lack of attention to detail.
SA
Sandra Barajas (God #1 Always)
4 days ago
3.0
Slow
JL
Jacki Lemmerman
5 days ago
1.0
Waited 20 minutes for our order and the burgers weren't even cooked!
MM
merlyn mananquil
Jan 4, 2026
5.0
First time at McDonald's Hayward and was satisfied with the service. I love the cleanliness of this branch too.
MC
Marselo Cadillo
Nov 25, 2025
1.0
Not for me kids like
RF
Raul Figueroa
Nov 11, 2025
2.0
Very unorganized and not responsive. Not a fast stop…