Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
850 reviews
5 stars
345
4 stars
195
3 stars
160
2 stars
53
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service, noting both friendly staff and instances of poor customer service, including incorrect orders and long wait times.
Food Quality
While many customers enjoyed hot and fresh food, there were significant complaints about incorrect orders, cold food, and issues with food safety, particularly regarding undercooked items.
Cleanliness
The restaurant generally received positive remarks for cleanliness, with several customers noting a clean dining area and drive-thru.
Management Issues
Some reviews highlighted concerns about management and staffing, mentioning disorganization and a lack of accountability in handling customer complaints.
Value for Money
Customers expressed mixed feelings about pricing, with some stating that the food is becoming more expensive while others appreciated the affordability of the menu.
- JAJohn A.Oct 30, 20254.0Drive thru was clean and food was nice and hot. Quick service was nice.
- KIKahina ItaalitSep 6, 20255.0Service was excellent, very friendly stuffs. The happy meal was good!
- RGRON GOLDMANAug 3, 20251.0The oil that they cook the chicken nuggets in very old and the coffee tasted really bad called manager sounded like a kid played it off and done. Nothing beware of the old oil at this McDonald’s.
- KKkijp.bad.boi.benji14Jul 29, 20255.0very kind**
- XYXueting YeJun 11, 20254.0Didn’t know they have a small play area for kids. So surprising. Food as usual, this location is not bad.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 18708 Hesperian Blvd, Hayward?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:59 PM.
What are the drive-thru hours for this McDonald's?
The drive-thru is open Monday through Saturday from 5:00 AM to midnight, and on Sundays from 6:00 AM to midnight.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food from McDonald's using a mobile app?
Yes, you can use the McDonald's app available on both iOS and Android to order food.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru for your convenience.
What pickup and delivery services does McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which nearby restaurants could I visit before or after McDonald's?
Nearby restaurants include London Fish And Chips, Taqueria El Mezcal, Asia Delight Express Three, and Pinoys Place Restaurant.
Are there any beauty or grooming services close to this McDonald's?
Yes, you can find Hair Philosophy, Forever Young Nail and Skin Care, and Village Plaza Barber Shop nearby for beauty and grooming services.
What other nearby services can visitors to McDonald's find in the area?
Nearby you can access mobile phone stores like My Wireless and Metro by T-Mobile, a historical site The McConaghy House, and several cleaning services including KMC Cleaners and Star Dry Cleaners.