Brand Certified
McDonald's
3.8(861 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
18708 Hesperian Blvd, Hayward, CA
94541, United States
Certified by McDonald's • Feb 22, 2026
(510) 481-2825
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.8
861 reviews
5 stars
354
4 stars
195
3 stars
159
2 stars
54
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including incorrect orders, long wait times, and rude staff.
Food Quality
Several reviews highlighted issues with food quality, including cold items, incorrect orders, and concerns about food safety.
Cleanliness
The restaurant was generally noted as clean, with some customers appreciating the cleanliness of the drive-thru and dining area.
Positive Staff Interactions
Despite some negative experiences, many customers praised friendly and helpful staff members.
- RHRosa HernandezFeb 16, 20265.0Love comming here great customer service
- CHCourtney HallFeb 11, 20264.0Crunchy Egg Mc Muffin due to egg shells in my egg.... About to stop trusting McDonalds to make my food due to carelessness.
- JZJeanette ZambranoJan 22, 20261.0Just ordered from here. Employee gave me attitude because I wanted more Ketchup. I ordered a caramel sundae and they barely put any caramel. Should be called a sundae only if that's the case.
- GDGood DayJan 4, 20261.0The Younger guys making coffee on the morning weekends ruined it for me here, how is there a whole sticker from a different order in my iced coffee with ice on top of it, like they didn't care to remove it?! Ridiculous
- JAJohn A.Oct 30, 20254.0Drive thru was clean and food was nice and hot. Quick service was nice.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 18708 Hesperian Blvd, Hayward?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:59 PM.
What are the drive-thru hours for this McDonald's?
The drive-thru is open Monday through Saturday from 5:00 AM to midnight, and on Sundays from 6:00 AM to midnight.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food from McDonald's using a mobile app?
Yes, you can use the McDonald's app available on both iOS and Android to order food.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru for your convenience.
What pickup and delivery services does McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which nearby restaurants could I visit before or after McDonald's?
Nearby restaurants include London Fish And Chips, Taqueria El Mezcal, Asia Delight Express Three, and Pinoys Place Restaurant.
Are there any beauty or grooming services close to this McDonald's?
Yes, you can find Hair Philosophy, Forever Young Nail and Skin Care, and Village Plaza Barber Shop nearby for beauty and grooming services.
What other nearby services can visitors to McDonald's find in the area?
Nearby you can access mobile phone stores like My Wireless and Metro by T-Mobile, a historical site The McConaghy House, and several cleaning services including KMC Cleaners and Star Dry Cleaners.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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