Brand Certified
El Pollo Loco
4.2(2559 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
24119 Mission Blvd, Hayward, CA
94544, United States
Certified by El Pollo Loco • Feb 22, 2026
(510) 582-7713
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/hayward/24119-mission-blvd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hayward,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.2
2,559 reviews
5 stars
1,362
4 stars
681
3 stars
280
2 stars
94
1 star
142
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the deliciousness while others reported dry or cold chicken.
Service Issues
Numerous complaints about poor service, including rude staff and incorrect orders.
Cleanliness
Concerns raised about cleanliness and hygiene practices in the restaurant.
Value for Money
Customers appreciate the affordability and value of the meals, though some feel prices are high for the portion sizes.
- RRRavnil kumar (Ravi)2 days ago5.0Satisfying ⭐⭐⭐⭐⭐ I’ve been to many fast-casual spots, but El Pollo Loco consistently hits the mark when I want a meal that feels "real" and flavorful. The Highlights: The Chicken: The star of the show. The citrus-marinated, fire-grilled flavor is unbeatable. I especially loved the glaze on the drumstick—it was perfectly juicy and had just the right amount of char. The Sides: Their Mac & Cheese is surprisingly creamy and a great comfort-food addition to the meal. The Spanish Rice was fluffy and seasoned well, providing a great base for the chicken. Fresh Extras: You can’t skip the coleslaw for a bit of crunch, and the fresh tortillas are a must-have for making your own mini-tacos. The Salsa Bar: Having the variety of salsas (the avocado salsa is a personal favorite) and fresh jalapeños on the side really lets you customize the heat level.
- SSshakira5 days ago5.0Me encantan las ensaladas
- JWJay WaltonFeb 9, 20264.0Healthier "fast" food. Most protein menu items use their fire grilled chicken, side items like broccoli and rice. Dinning room and restrooms are not always the clranest ... which is why only 3 * for "Atmosphere" Love "Taco Tuesday" 2 shredded chicken tacos for $5
- TPTeresa PerezJan 21, 20265.0Me and pollo loco get along great. ❤️❤️💋
- WWWil WooJan 7, 20261.0First time trying this place and i am really disappointed. The order was a breast and wing. Breast was so small similar to a size of a thigh, meat was shriveled up and super dry. It tasted like 2 day old chicken tht they pop in the microwave. And the wing, is an absolute joke of a size. Mac n cheese was decent though. First and last time ordering from this place.
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