Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hayward,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
2,536 reviews
5 stars
1,351
4 stars
676
3 stars
280
2 stars
92
1 star
137
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the freshness and taste, while others reported issues with dry or cold food.
Service
Service quality varies; some customers praised friendly staff, while others experienced long wait times and order inaccuracies.
Cleanliness
Concerns about cleanliness at certain locations, with some customers noting dirty conditions.
Value
Generally perceived as good value for money, though some felt prices were high for the portion sizes.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and takeout situations.
- TRTony de la RivaNov 16, 20255.0El Pollo Loco never disappoints. We get food from there often, drive-thru and delivery, and the food is consistently delicious. We had more food from there tonight, delivered by Grubhub. For my money, they have the best chicken and chicken dishes anywhere, Mexican or otherwise; they have burritos, salads, bowls and combo meals of awesome grilled chicken with a big variety of sides and goodies. Love El Pollo Loco!
- FRFiera On the roadNov 15, 20255.0El día que fui estaba una hermosa muchacha que me atendió súper amable estaba mi hijo con migo si no la uniera invitado a cenar
- KKKarla Membreno kellmannNov 15, 20251.0Compré. Pollo para llevar y todo el pollo frío y puro pelo No son cuidadoso. Andan los pelos Solo con una gorra no usan malla de pelo ni los cocineros deberían ser más cuidadoso y. La gente que atiende pareciera que uno les llegue a pedir tanto las mujeres cómo los hombres. El que eta en la caja del drive tru son iguales de pedantes más los que atienden en la noche es un horror debería ir salubridad. A ver este negocio
- ESElsa SanchezNov 4, 20255.0I used their app. It was so easy. Loved it. Went through the drive thru and gave my name and drove home 👌🏽 Lived the simplicity.
- DPD POct 14, 20254.0Its one of my favorite fast food restaurants. It's mainly grilled chicken and good sides. I normally get chicken, salad and beans. Basic simple food.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Hayward?
El Pollo Loco is open every day from 9:30 AM to 11:00 PM, with dine-in hours until 10:00 PM.
Does El Pollo Loco in Hayward offer delivery services and if so, what are the delivery hours?
Yes, El Pollo Loco offers delivery services daily from 9:30 AM to 11:00 PM.
Can I place an online order for pickup or delivery from El Pollo Loco in Hayward?
Yes, you can order online using the El Pollo Loco app or through their menu ordering website.
What makes El Pollo Loco's food unique?
El Pollo Loco specializes in fresh, authentic Mexican food with whole chickens marinated in herbs, spices, fruit juices, and garlic, then grilled on open-flame grills and served in various entrees with handmade guacamole and salsas.
Which payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express and Visa credit cards.
Is there an option for catering at El Pollo Loco in Hayward?
Yes, El Pollo Loco provides catering services.
Where is El Pollo Loco located in Hayward?
El Pollo Loco is located at 24119 Mission Blvd, Hayward, CA 94544, USA.
Are there any nearby hotels close to El Pollo Loco in Hayward for visitors?
Yes, guests can find hotels nearby including Hampton Inn Oakland-Hayward and Hampton by Hilton, convenient for visitors planning to dine or order from El Pollo Loco.
What other dining options are near El Pollo Loco in Hayward?
Nearby dining options include Burger King, La Tanguita Sports Bar, Cantina Panchos, Emil Villa's California BBQ, and Jack in the Box, offering a variety of fast food and restaurant choices.
How can nearby automotive services benefit customers visiting El Pollo Loco?
Customers can conveniently access services like Firestone Complete Auto Care, Rynck Tire and Auto Centers, and AAA Hayward Auto Repair Center for vehicle maintenance while visiting or ordering from El Pollo Loco.