Dunkin'

Reviews

• JJ

  John

  Jan 2, 2026
  1.0
  I visited Dunkin’ early in the morning for the bag promotion. Unfortunately, the experience was very disappointing from start to finish. To begin with, the location itself is poorly designed and easy to miss. We actually drove past the entrance because of how it’s built and positioned. Once inside, the customer service was extremely poor. Two employees were talking among themselves and appeared uninterested in helping customers. When we asked about the bag promotion—simply to confirm the details—the employee responded by asking us what the promotion said, which was surprising and unprofessional. The staff seemed confused and unsure of what was going on in the store. While this may partly be due to a language barrier, the lack of basic training was very obvious. We ended up ordering a cup of black coffee to go and were offered the donut promotion. Unfortunately, the donuts were not good at all—flat, stale, and lacking the soft, fresh texture you’d normally expect from Dunkin’. The most concerning issue, however, was cleanliness. When the employee asked if we wanted creamer and sugar and went to retrieve the creamer, I noticed the refrigerator was very dirty. The dairy products inside looked unclean and possibly expired. It was honestly alarming and raised serious health concerns. I can tell the employees may be trying their best, but the training and management at this location are clearly lacking. Cleanliness standards are not being met, and customer service needs major improvement. If the owner or corporate is wondering why this location may be underperforming, the issues stem directly from poor training, lack of oversight, and hygiene problems. I would not recommend this location. It is a hygiene and service nightmare, and it feels like only a matter of time before someone gets seriously sick. If corporate is reading this, I strongly suggest sending an auditor or manager to review this store—for your customers’ safety and your brand’s reputation.
• EH

  Ebonee Hickson

  Dec 28, 2025
  1.0
  No donuts out To see so everytime I picked a donut She had to run to the back to ck . Very minimum interaction
• RP

  rich peyton

  Dec 20, 2025
  4.0
  When i was there there were no donuts on display to choose from but they did have them just not out
• PK

  Parabhjot Kaur

  Dec 16, 2025
  2.0
  Mostly they out of stuff. Some time bagels, coffee filters. This is coffee shop and no coffee filters that’s weird. Even not coffee creamers. It’s almost 1 month. Always going to this shop but without getting anything came back. Because mostly out of stuff. Even manager not going well. Always asking about her. Staff said she is in India. Employee always on phone..only 1 employee working till 7 am. So it’s request franchise owner. Please take care of business and make money
• CC

  Carlos

  Dec 2, 2025
  1.0
  My daughter came to visit me from sandiego. She wanted donut holes her usual on a Sunday morning usually it'll run about $2.50 for a dozen. Not here!! For for 12 average donut holes costs $7.50 seriously not worth it!! Just around the corner is a little place called the donut factory better selection better prices and the lady's are really sweet gals..

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