Dunkin'

3.7
369 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hayward, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
268 Jackson St, Hayward, CA
94544, United States

Hours

Reviews

3.7
369 reviews
5 stars
177
4 stars
65
3 stars
42
2 stars
20
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff, leading to dissatisfaction.

Food Quality

Many reviews mentioned poor food quality, including stale donuts, incorrect orders, and unsatisfactory coffee.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary food handling practices.

Staff Performance

While some staff were praised for their friendliness, many reviews highlighted a lack of training and poor management leading to chaotic service.

Product Availability

Customers expressed frustration over the frequent unavailability of menu items, including donuts and specific drinks.
  • U
    ñhfohfhohfoyfoyx ugxihihxihx
    Oct 31, 2025
    1.0
    This place is so garbage avoid it go anywhere else it’s nasty
  • KD
    Kysha D
    Oct 24, 2025
    3.0
    Just slow all around
  • CT
    Cure Trim
    Oct 17, 2025
    1.0
    The place is nasty employees don’t use gloves to touch your food or donuts and drinks are nasty too the managers are even worst nasty people avoid all the dunking donuts in the Bay Area it’s the same garbage managers
  • MZ
    Maro Zat
    Oct 1, 2025
    1.0
    they gave my order wrong and they’re so rude with attitude. i wouldn’t come back here again. don’t know how to do their job. a lot of customers were disappointed with their orders.
  • RB
    Romeo Bravo
    Sep 5, 2025
    1.0
    At 12PM, I scheduled two dozen donuts and two coffee boxes for a large group of co-workers, which came up to over $100, I scheduled for a pick-up of 4:45pm. I showed up at 4:45pm, and they said they wouldn't be able to complete my order because they didn't have any donuts left...even with 4.5 hour notice! It has been over three weeks later and I still haven't received a refund for the purchase I never received. This company straight up stole from me and the snotty little employees were just playing on their phones while the business loses money and the respect of their customers. I am following up with my credit card company and negative review through the Better Business Bureau (BBB). I would never go back to Dunkin Donuts again.

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Hayward, CA?

This Dunkin' is open Monday through Friday from 5:30 AM to 5:00 PM, and on Saturday and Sunday from 6:00 AM to 5:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.