Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Several customers reported unsanitary conditions, including dirty floors and bathrooms, and issues with food safety.
Service Quality
Mixed reviews on service; some praised friendly staff while others reported rude behavior and incomplete orders.
Food Consistency
Food quality varied, with some customers receiving hot and fresh meals, while others complained about cold food and incorrect orders.
Pricing Concerns
Customers noted rising prices and perceived a decline in value compared to other locations.
Atmosphere Issues
Some patrons experienced uncomfortable situations due to the presence of homeless individuals near the restaurant.
LS
LaVon Stiles
4 days ago
3.0
Consider going in instead of the drive-thru of this location if it's dinner time. I don't want to be too harsh because I believe the large SUV in line caused the very long delay since the car in front of me was quick. The line was very short and I wanted a quick meal but it took a long time. The people were friendly, my sandwich was warm, but my fries were lukewarm/cold. Super quick to get on I-405 South from this shopping mall. When leaving McDonald's, turn left and head toward Costco then turn left again and at the signal you just go straight to get on 405. That was a real time saver.
IM
Ivette Montoya
Nov 3, 2025
1.0
Ms Rosa(drive-thru cashier) & Ms Erika (manager) didn’t want to honor my app coupon because according to them my phone is not updated(how would they know?) continue to tell me that my coupon was only valid at the kiosk inside the restaurant keep in mind my coupon states kiosk or drive-thru. Continue to give me attitude when ask if they would honor my coupon when my coupon was displaying that it had been use when she enters the code but in her end according to her it wasn’t working when my app was clearly showing her it had been accepted when she enter the code. They are not problem solvers they are problem seekers worst customer service. Is not about the money or honoring the coupon but the customer service with attitude that i received this morning was not acceptable for me to even finish purchasing the food. Decide to go somewhere else! Do better with Customer Service.
AY
Alberto Yeverino
Oct 23, 2025
2.0
This place is cash only from 3:30am-4:30am
SS
Sonya Smada
Oct 13, 2025
2.0
One kiosk to order your food when there's 10 people in there is quite ridiculous. The store is dirty, I counted 6 flies while waiting for our food. Floors dirty booths grimy you would think McDonald's has standards but not in Hawthorne. This will be the last time we stop. Never again stay away. They are dirty here.
CB
Christine Bucao
Sep 30, 2025
5.0
I have positive experiences at this McDonald's location over the years. Orders are accurate. Quick service from friendly employees.
What are the operating hours of McDonald's at 5310 W Rosecrans Ave, Hawthorne, CA?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's at this location offers delivery, including same-day and no-contact delivery.
Can I use the drive-thru service at this McDonald's and when is it available?
Yes, the drive-thru is available 24/7 at this McDonald's location.
What payment options does this McDonald's accept?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order from McDonald's online or via app?
You can order through the McDonald's App available on iOS and Android or via their online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
The McDonald's is located at 5310 W Rosecrans Ave, Hawthorne, CA 90250, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Bed Bath & Beyond for shopping, Speedway Express gas station for refueling, and Robeks Fresh Juices & Smoothies for a healthful beverage.
Is there a nearby location where I can get fresh Mexican food near McDonald's?
Yes, Chipotle Mexican Grill and Polanco Modern Mexican Steakhouse are nearby for Mexican dining options.
What recreational or entertainment options are close to this McDonald's?
You can visit the Hawthorne Gateway Center featuring GameStop and an arcade, or enjoy the nearby Manhattan Beach for relaxation and accommodation.