Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Food Quality
Mixed feedback on food quality; while some enjoyed the taste, others reported stale items and incorrect orders.
Cleanliness
Inconsistent cleanliness reported, with some customers noting a clean environment while others described dirty tables and restrooms.
Drive-Thru Experience
Many customers expressed frustration with the drive-thru service, citing long wait times and order inaccuracies.
Positive Staff Interactions
A few customers praised specific staff members for their friendly service, indicating that positive experiences do occur.
JM
jose mendez
Feb 9, 2026
5.0
Great place to eat
TM
T MUNOZ
Jan 14, 2026
5.0
Outstanding service from Jaime!👍👍
AL
Alan Logo
Jan 13, 2026
1.0
This has been the worst experience I’ve ever had at any place. The customer service is extremely horrible and rude, most of the employees have such an attitude and lack of kindness. They have an extreme negative energy. I completely would not recommend going to this place at all.
VC
Violet Camacho
Jan 11, 2026
1.0
Las papas que acabo de comprar saben a podrido, saben horrible, que desagradable!
TT
TUNA
Jan 8, 2026
2.0
From the drive thru attendant to the front of staff. No one listened to a damned thing I said for my drive thru order. The cashier in the front of the store simply having a whole conversation while people were waiting In line. The person sorting the food clearly lost as to what their job is due to incorrect orders being pushed out. This place needs a new staff put in its place.
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