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McDonald's

3.8
(1706 reviews)

Business Details

3571 Rosecrans Ave, Hawthorne, CA
90250, United States
(310) 349-1140
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3571 Rosecrans Ave, Hawthorne, CA
90250, United States

Hours

Reviews

3.8
1,706 reviews
5 stars
815
4 stars
308
3 stars
213
2 stars
111
1 star
259

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.

Food Quality

Mixed feedback on food quality; while some enjoyed the taste, others reported stale items and incorrect orders.

Cleanliness

Inconsistent cleanliness reported, with some customers noting a clean environment while others described dirty tables and restrooms.

Drive-Thru Experience

Many customers expressed frustration with the drive-thru service, citing long wait times and order inaccuracies.

Positive Staff Interactions

A few customers praised specific staff members for their friendly service, indicating that positive experiences do occur.
  • JM
    jose mendez
    Feb 9, 2026
    5.0
    Great place to eat
  • TM
    T MUNOZ
    Jan 14, 2026
    5.0
    Outstanding service from Jaime!👍👍
  • AL
    Alan Logo
    Jan 13, 2026
    1.0
    This has been the worst experience I’ve ever had at any place. The customer service is extremely horrible and rude, most of the employees have such an attitude and lack of kindness. They have an extreme negative energy. I completely would not recommend going to this place at all.
  • VC
    Violet Camacho
    Jan 11, 2026
    1.0
    Las papas que acabo de comprar saben a podrido, saben horrible, que desagradable!
  • TT
    TUNA
    Jan 8, 2026
    2.0
    From the drive thru attendant to the front of staff. No one listened to a damned thing I said for my drive thru order. The cashier in the front of the store simply having a whole conversation while people were waiting In line. The person sorting the food clearly lost as to what their job is due to incorrect orders being pushed out. This place needs a new staff put in its place.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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