Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with some customers stating they never receive their orders correctly.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and restrooms.
Speed of Service
Customers expressed frustration with long wait times, particularly in the drive-thru, with some waiting over 20 minutes.
Food Quality
Mixed feedback on food quality, with some praising the taste while others complained about cold or poorly prepared items.
BE
Bridget E
Nov 17, 2025
3.0
Order just sitting on the back counter while I waited. I had to literally tell them to get my order because NOBODY was at the front to see Ibwas there and give me my food
AN
Amy Najera
Nov 9, 2025
1.0
I love there food but in just this MC. Donald's Bad service, bad attitude, bad character this day. Hate not coming back. They gentlemen that attended us should get fired along with the rest of the crew for a bad temper.
11
101lexa
Nov 6, 2025
5.0
This place is clean inside and seem to always be playing classical music. The wait time is a bit higher but the manager and staff are friendly and take care of the customers inside. I don't use drive thru so I appreciate good service inside.
RM
Reina Molina
Oct 29, 2025
1.0
I was very clear when I ordered a Happy Meal with cheeseburger "NO ONOIN". And I got my cheeseburger with onions. And it had a paper saying no onion? What's the rush? Why can't they focus on getting people's order right?
The worst thing is that a manager gave me my otder.
BW
Baraa Wahbeh
Oct 27, 2025
1.0
It’s very bad service there is a lady gave the food from the drive thru window is very mean I was talking to her and I’m telling her my order is wrong she gave me a bad face language and she went inside - very bad lady