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McDonald's

3.8
(1949 reviews)

Business Details

4160 El Segundo Blvd, Hawthorne, CA
90250, United States
(323) 772-9619
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4160 El Segundo Blvd, Hawthorne, CA
90250, United States

Hours

Reviews

3.8
1,949 reviews
5 stars
895
4 stars
408
3 stars
249
2 stars
131
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order inaccuracies.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Positive Staff Interactions

Some customers praised friendly staff and good customer service experiences.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Mobile Order Problems

Customers experienced issues with mobile orders being canceled or not honored.
  • EO
    Edwin Orellana
    2 days ago
    5.0
    Great customer service but take longer inside dine in than drive thru
  • TS
    Terrance Jones Sr.
    Feb 19, 2026
    3.0
    No english spoken here
  • SL
    Sandra L
    Jan 7, 2026
    1.0
    Placed a mobile order for 99 cent coffee. Was told that all mobile orders are being cancelled. They could have honored the price,but they didn't. Instead they said they had all coffees for 1.99. So I paid for 2 transactions, my original mobile order and the transaction at the restaurant. Hopefully my mobile order is actually refunded. There is notice outside for others to be aware that this is going on. I know that the restaurant itself cannot control the app, but as a courtesy they can put a sign up. They should have also honored the 99cent price or charge me for a senior coffee for the inconvenience.
  • MH
    Matt Hill
    Jan 5, 2026
    1.0
    Very slow, unhelpful workers. Our order took over 20 minutes, mainly because it was sitting ready and no one brought it over
  • WP
    Wayne Peso
    Jan 5, 2026
    2.0
    Buns tasted like yesterday, fries were cold and limp and the service,while not all together bad,was dry and very impersonal Post script: I have received feed back from the owner of this location, a rather prompt response I might add from one I can only assume has more pressing matters to attend to which has in effect restored my faith in humanity if you will. This is what greatness is all about. Dont know the man/woman but with confidence I can say he/she certainly values the person over the dollar and for that I thank you. I will make it a point to revisit this location and I look forward to the changes I know are coming. You have my support

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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