Multiple customers reported issues with incorrect orders and missing items.
Service Quality
Service experiences varied widely, with some praising friendly staff while others noted rudeness and slow service.
Food Quality
While many enjoyed the sandwiches, there were complaints about portion sizes and freshness of sides like chips and drinks.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the dining experience.
Value for Money
Several customers felt the prices were high relative to the portion sizes and quality, leading to dissatisfaction.
CC
Crazy
Jan 2, 2026
5.0
My squishybob look all smexi making sandwiches
SN
Sean Nestor
Dec 15, 2025
2.0
Ordered italian nightclub add mustard and hot peppers. The lady who handed me the sandwich confirmed the oder and said there was mustard and peppers. After walking back to the car dealership where I was getting my car serviced at I opened the sandwich and there was no peppers on it. Didn't want to walk back so I conceded and ate the sandwich. Bread was good as always but there was very little on the sandwich otherwise besides the meat. I have always lived Jimmy John's and whenever I am getting the car serviced I like walk over and get a sandwich. But this location gets my order wrong everytime. How do you tell me there is peppers on the sandwich when you just made it?
CM
Carlos Meza
Nov 26, 2025
5.0
Forget Subway or Jersey Mike's, Jimmy John's make's a DELICIOUS sandwich! The this JJ location off of Rosecrans in Hawthorne, CA is the BEST location in Southern California! Every time I go to this spot, Sidney makes the BEST sandwich's any one could ask for. She goes out of her way to make a memorable experience, one sandwich at a time... And she couldn't be any friendlier. My go to is the Chicken Bacon Ranch! It not only will leave your mouth watering but will have you wanting to come back the next day.
Can't forget to mention the store Manager Valerie who runs a tight ship and makes all of her guest feel welcome. If there's an issue with an order, she get's to work and makes it right on the spot. She truly makes her customers feel valued.
If you haven't had a JJ sandwich yet, try this location first. You won't regret it!
SW
Shemika Williams
Nov 23, 2025
5.0
My first time going and the cashier was extremely pleasant and patient. The food was so good.
DB
David Beebe
Nov 5, 2025
1.0
My sandwich was good but the chips were entirely stale, the Diet Coke was out, and the employees were not very friendly. I highly recommend this location in the past but not now.
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