Brand Certified
El Pollo Loco
4.3(602 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
14308 Ocean Gate Dr, Hawthorne, CA
90250, United States
Certified by El Pollo Loco • Mar 01, 2026
(310) 219-1400
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/hawthorne/14308-ocean-gate-dr
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hawthorne,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.3
602 reviews
5 stars
370
4 stars
132
3 stars
54
2 stars
14
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the food for being delicious, fresh, and well-prepared, particularly the chicken and various menu items.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rude staff or issues with order accuracy.
Cleanliness
While many noted the restaurant was generally clean, there were complaints about dirty tables and restrooms at times.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
Positive Staff Interactions
Despite some negative experiences, many customers appreciated friendly and accommodating staff, especially managers who went above and beyond.
- WDwilliam deavorFeb 24, 20265.0Look, we all have those days where we want to eat like a Trojan but our schedule feels more like a 10-mile hike. When I'm in Lawndale and need something that won’t derail my fitness goals, I head straight to the El Pollo Loco on Hawthorne Blvd. It’s the perfect “I’m trying to be healthy” compromise. Their fire-grilled chicken has that smoky char that hits the spot, especially when I'm loading up on the Double Chicken Avocado Salad to keep my energy up for design projects. Right now, they’ve brought back the shrimp for a limited time—the Baja Shrimp Tostada is a great switch-up if you're bored of the bird.
- DMDena MILLINERJan 18, 20265.0The food & service was amazing...
- CCCHINESE CRESTEDJan 16, 20264.0I enjoy having a quick bit of beans, chicken and rice.
- MImarjorie interianoDec 19, 20255.0Me encanto la atencion que me brindaron,todos muy amables y serviciales con la atencion al cliente, de verdad que lo recomendaria hasta la comida se ve bien antojable
- CRCindy Tatiana Guerra RamirezDec 19, 20255.0Les hice el comentario que toda la comida aqui sabe mejor que en otras locaciones todos pero absolutamente todos tiene una sonrisa, felicidades a este equipo, se nota que disfrutan su trabajo
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Certified March 01, 2026Yext Knowledge Graph
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