Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hawthorne,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,102 reviews
5 stars
557
4 stars
222
3 stars
119
2 stars
53
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported inconsistent and poor service, including wrong orders, rude staff, and long wait times.
Food Quality
While some customers praised the food, others complained about incorrect orders, small portions, and food being cold or poorly prepared.
Cleanliness
Several reviews highlighted cleanliness issues, with dirty tables and restrooms being a common concern.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the casual vibe while others noted it felt unwelcoming or crowded.
- LRLeve “RealRoss1” RossJan 1, 20263.0Decent
- LFLa Sexci FemboiDec 30, 20255.0Actually good 👍🏾
- ODOscar DuronDec 3, 20251.0Basura de servicio no vayan ahí an puesto maquinas para cobrar
- AFAdriana FuentesOct 25, 20255.0Atmosphere is good
- JIJonathan IsaisOct 23, 20255.0This location is to busy look like they need no employees
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Hawthorne?
El Pollo Loco in Hawthorne is open from 10:00 AM to 11:00 PM Monday through Saturday, and from 10:00 AM to 11:00 PM on Sunday.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for your convenience.
Can I find El Pollo Loco's full menu online?
Yes, you can view the full menu online at http://www.elpolloloco.com/our-food/
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through service?
Yes, this location offers a drive-through for your convenience.
Is free Wi-Fi available at El Pollo Loco in Hawthorne?
Yes, the restaurant provides free Wi-Fi for customers.
How can I order from El Pollo Loco using their mobile app?
You can download the El Pollo Loco app from the Apple App Store or order quickly via https://order.elpolloloco.com/menu/prairie-ave-w-rosecrans-ave
What nearby food options are available around El Pollo Loco?
Nearby you can find Yoshinoya, serving Japanese cuisine, Popeyes® Louisiana Kitchen for American-style chicken, and Taco Bell offering Mexican fast food.
Are there any nearby places to get personal grooming services near El Pollo Loco?
Yes, you can visit the Dj & barber shop, Lined Up Barber Shop, or Hair-Spa-LA for beauty and grooming services close to El Pollo Loco.
What nearby convenience stores and gas stations can I visit near El Pollo Loco?
Nearby options include gas stations and convenience stores like Rocket, 76, ARCO, and ampm, making it easy to fuel up or pick up essentials before or after your meal.