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Brand Certified

Chipotle Mexican Grill

3.8
(866 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Hawthorne is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5330 W Rosecrans Ave, Hawthorne, CA
90250, United States

Hours

Reviews

3.8
866 reviews
5 stars
395
4 stars
197
3 stars
101
2 stars
70
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting poor experiences and long wait times.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like dry meat, small portion sizes, and instances of food poisoning.

Cleanliness

Numerous reviews highlighted concerns about cleanliness, with reports of dirty dining areas and food preparation counters.

Value for Money

Customers frequently mentioned that food portions do not justify the prices, with some feeling that the quality has declined.
  • F
    Formosa Forum (洛杉磯工作, 美食, 租屋, 聊是非)
    4 days ago
    1.0
    Bad service, can even hear what she is talking about and very little potion of food.
  • CF
    Charles Flemings
    Feb 26, 2026
    5.0
    Friendly staff
  • JT
    John De La Torre
    Dec 31, 2025
    3.0
    Food and portions not worth the price, especially if you ask for extra meat.
  • DK
    D Kelly
    Dec 14, 2025
    4.0
    One bad thing the bag got juicy at the bottom and when I pick the food up it fell out the bag because of them put to must bean juicy in both of my bag kinda upset but things happen
  • JC
    JUAN JOSE CARDENAS
    Nov 6, 2025
    4.0
    Me gustó no tenía el gusto de conocerlo en buena comida buena atención rápido sin complicaciones

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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