Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Hawthorne is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
858 reviews
5 stars
392
4 stars
193
3 stars
101
2 stars
70
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported inconsistent food quality, with complaints about dry meat, bland flavors, and issues with portion sizes.
Cleanliness
Numerous reviews highlighted unsanitary conditions in both the dining and food preparation areas, with many customers expressing concern over cleanliness.
Customer Service
Feedback indicated a mix of experiences with customer service, ranging from friendly and efficient to rude and unhelpful, with several reports of long wait times.
Order Accuracy
Several customers experienced issues with their orders being incomplete or incorrect, particularly with online orders.
Atmosphere
The overall atmosphere was described as chaotic and messy, with complaints about the dining area being dirty and poorly maintained.
- JCJUAN JOSE CARDENASNov 6, 20254.0Me gustó no tenía el gusto de conocerlo en buena comida buena atención rápido sin complicaciones
- TYTheodore Marc YuenNov 4, 20254.0soda machine CO2 was out so limited drink selection. food was typical for this restaraunt.
- HPHYACINTH PALMEROct 19, 20255.0That veggie bowl hits every single time 💚. Next time, I'll get the guacamole on the side.
- ISIvany Capella SabatiniOct 4, 20251.0Terrible customer service and overall organization. The food display and place felt dirty and the wait time for a takeaway was super long too (20min+). Felt a little frustrated seeing the cashier looking at here coworkers do most of the job without providing support.
- NRNyla RoseAug 21, 20251.0The supervisor Erick is rude. The other Spanish guy who wears glasses needs to be fired. They are rude, they rush when you order and the food is disgusting. I will never visit this location again. Trust me go somewhere else where they value their customers. The restaurant was dirty as well.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hawthorne serve?
Chipotle Hawthorne offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Hawthorne?
The Chipotle in Hawthorne is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Hawthorne offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Hawthorne?
You can order online at https://order.chipotle.com/ or use the Chipotle app available in the App Store.
What is the address of Chipotle Mexican Grill in Hawthorne?
The restaurant is located at 5330 W Rosecrans Ave, Los Angeles, Hawthorne, CA 90250, next to Bed, Bath & Beyond.
Is Chipotle Mexican Grill in Hawthorne LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
Can I contact Chipotle Hawthorne via email or phone?
Yes, the email is ca.0204.hawthorne@chipotle.com and the phone number is +1 310-297-0850.
What nearby dining options are available around Chipotle Hawthorne?
Nearby dining includes Robeks Fresh Juices & Smoothies for healthy drinks, San Sai Japanese Grill for sushi, Jersey Mike's Subs, McDonald's, and Crumbl Cookies for desserts.
What nearby shopping options can customers visit close to Chipotle in Hawthorne?
Customers can visit Bed Bath & Beyond, GameStop, Staples, and World Market which are all located nearby.
Are there any nearby services useful for customers visiting Chipotle Hawthorne?
Yes, nearby services include Navy Federal Credit Union for banking, KeyMe Locksmiths for locksmith services, and the Los Angeles County Fire Department Station 160 for emergencies.