Chipotle Hawthorne is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing undercooked or bland meals, while others enjoyed fresh and tasty options.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty dining areas and food preparation counters.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others reported rude behavior and poor management.
Order Accuracy
Frequent complaints about missing items in online orders and incorrect portion sizes were noted.
Wait Times
Long wait times and slow service were common complaints, especially during peak hours.
JT
John De La Torre
Dec 31, 2025
3.0
Food and portions not worth the price, especially if you ask for extra meat.
DK
D Kelly
Dec 14, 2025
4.0
One bad thing the bag got juicy at the bottom and when I pick the food up it fell out the bag because of them put to must bean juicy in both of my bag kinda upset but things happen
JC
JUAN JOSE CARDENAS
Nov 6, 2025
4.0
Me gustó no tenía el gusto de conocerlo en buena comida buena atención rápido sin complicaciones
TY
Theodore Marc Yuen
Nov 4, 2025
4.0
soda machine CO2 was out so limited drink selection. food was typical for this restaraunt.
HP
HYACINTH PALMER
Oct 19, 2025
5.0
That veggie bowl hits every single time 💚. Next time, I'll get the guacamole on the side.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hawthorne serve?
Chipotle Hawthorne offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Hawthorne?
The Chipotle in Hawthorne is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Hawthorne offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Hawthorne?
You can order online at https://order.chipotle.com/ or use the Chipotle app available in the App Store.
What is the address of Chipotle Mexican Grill in Hawthorne?
The restaurant is located at 5330 W Rosecrans Ave, Los Angeles, Hawthorne, CA 90250, next to Bed, Bath & Beyond.
Is Chipotle Mexican Grill in Hawthorne LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
Can I contact Chipotle Hawthorne via email or phone?
Yes, the email is ca.0204.hawthorne@chipotle.com and the phone number is +1 310-297-0850.
What nearby dining options are available around Chipotle Hawthorne?
Nearby dining includes Robeks Fresh Juices & Smoothies for healthy drinks, San Sai Japanese Grill for sushi, Jersey Mike's Subs, McDonald's, and Crumbl Cookies for desserts.
What nearby shopping options can customers visit close to Chipotle in Hawthorne?
Customers can visit Bed Bath & Beyond, GameStop, Staples, and World Market which are all located nearby.
Are there any nearby services useful for customers visiting Chipotle Hawthorne?
Yes, nearby services include Navy Federal Credit Union for banking, KeyMe Locksmiths for locksmith services, and the Los Angeles County Fire Department Station 160 for emergencies.