El Pollo Loco

4.1
532 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Harbor City,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
1141 W Pacific Coast Hwy, Harbor City, CA
90710, United States

Hours

Reviews

4.1
532 reviews
5 stars
291
4 stars
130
3 stars
54
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing fresh and delicious meals while others received dry or burnt chicken.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, long wait times, and unprofessional staff behavior.

Customer Experience

While some customers praised the friendly staff and great service, others expressed frustration with management and order accuracy.

Cleanliness

Several customers noted that the restaurant could improve on cleanliness, particularly regarding tables and dining areas.

Value for Money

Feedback indicated that some customers found the prices high relative to portion sizes and food quality.
  • JG
    Jesse E. Gatdula
    Jul 24, 2025
    4.0
    FRESH CHICKEN, FRIENDLY STAFF
  • SM
    sean means
    Jul 6, 2025
    4.0
    Food is always good here, been coming here for years I just wish the foster freeze partnership would come back.
  • TL
    Terri Alexander (Terri Lee)
    Jul 1, 2025
    1.0
    I picked up a mobile order for my son which made him sick. The chicken was no good, not even the dog would go near it! Cant complain about service or atmosphere since I drove through it, but since Im.still trying to wash the smell of that chicken off my fingertips so I dont gag.....pretty sure someone there knows that chicken was going bad.....cooked and sold it anyway! My son paid $24:89 for a stomache, diarrhea and vomiting. Unfortunately, he cant smell or he wouldnt have eaten any of it! Hit in the face with a bat and robbed in his youth......
  • DG
    Denise Guidry
    Jun 23, 2025
    5.0
    Quick fast service
  • LL
    Lee
    Jun 16, 2025
    5.0
    This El Pollo Loco site is the best, most specially the guacamole, have tried all the other El Pollo Loco site, but this particular one is the best, we always get our chicken here. Mr Razipour (the owner?)please give a raise to the guy or lady that prepares your guacamole there, he/she is doing an excellent job. Please don’t change the way your guacamole is being prepared,it’s so chunky, the best in the west of USA love it. So sorry I’m talking bout the El Pollo Loco in PCH Torrance, by the Torrance airport, my mistake.

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Harbor City?

El Pollo Loco in Harbor City is open every day from 10:00 AM to 10:00 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services to customers.