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El Pollo Loco

4.1
(543 reviews)

Business Details

1141 W Pacific Coast Hwy, Harbor City, CA
90710, United States
(310) 530-0534

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Harbor City,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
1141 W Pacific Coast Hwy, Harbor City, CA
90710, United States

Hours

Reviews

4.1
543 reviews
5 stars
296
4 stars
133
3 stars
54
2 stars
9
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food freshness and quality, including complaints about burnt chicken and food that made them ill.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, lack of utensils, and unprofessional staff behavior.

Positive Experiences

Despite the negative feedback, many customers praised the taste of the food and highlighted positive experiences with friendly staff at certain locations.

Order Accuracy

A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect food preparation.
  • JM
    Jose Martinez
    5 days ago
    1.0
    Today at 3 pm February 28th bought a 3 piece meal it came out with hair in the 2 sides and one around the leg it was gross 😝 I had to throw up never ever again will buy from any pollo loco ever again
  • CA
    Claudia Aragon
    Feb 25, 2026
    1.0
    I went to pollo loco near my house there service was been poor lately the three times I been there during January and February they forgot an item or put wrong item such as cilantro dressing for salad instead of Ranch twice. The worst was last night’s chicken bowl both chicken and rice tasted funny from the first bite like an idiot I still ate it as it was my dinner. This Morning sadly my body is paying for it as I’m sitting on toilet feeling ill. Gone to restroom diarrhea X3 times in last hour. Calling in sick for Work today I’m positive it was the Pollo Bowl. Losing money over this I am staying away from El Pollo Loco for a while.
  • AJ
    Andrew S. Jones
    Feb 20, 2026
    5.0
    Great 👍!
  • AZ
    Anthony Zavala
    Jan 19, 2026
    5.0
    Their chicken is always good and convenient, i'm addicted to their crunchy shredded chicken tacos
  • JG
    Johnny Gardner
    Dec 11, 2025
    1.0
    They didn't honor a coupon that I presented. We ordered for three people and they only gave us one fork. Service was just horrible.

Frequently Asked Questions About El Pollo Loco

What are the opening hours of El Pollo Loco in Harbor City?

El Pollo Loco in Harbor City is open every day from 10:00 AM to 10:00 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services to customers.

Brand Certified Facts from El Pollo Loco

This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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