Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hanford,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
904 reviews
5 stars
420
4 stars
207
3 stars
109
2 stars
42
1 star
126
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, dry, or poorly prepared, leading to disappointment.
Service Issues
Customers frequently mentioned slow service, incorrect orders, and lack of attention from staff.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and kitchens.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and efficiency.
- ACAurora Contreras2 days ago1.0This has to be the worst polllo loco, every time I order with Uber Eats the order is missing items. And if I go eat there, there is never enough chicken made and they always make me wait 10 to 15 min extra just to cook chicken. Worst store ever, management not doing its job.
- MRMichelle RodriguezJan 2, 20261.0Went to order n the employee Clarissa was at the register she Gave me a dirty look, left me at the register didn’t take my order and walked to the back.. very Inappropriate and rude shouldn’t be working with customer service.
- JVJake VarelaDec 31, 20251.0Never again. Literally found a dead fly on the rice🤢🤮
- MGMario GallardoDec 26, 20255.0Excellent
- HMhoracio mendezNov 25, 20253.0Menu was not functional employees not taking order had to use one kiosk
Frequently Asked Questions About El Pollo Loco
What are the regular business hours of El Pollo Loco in Hanford, CA?
El Pollo Loco in Hanford is open daily from 10:00 AM to 10:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Can I order food online from El Pollo Loco?
Yes, you can place orders online via their website or the El Pollo Loco app.
What kind of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food featuring fire-grilled chicken.
Which payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco.
Is there free Wi-Fi available at El Pollo Loco in Hanford?
Yes, El Pollo Loco offers free Wi-Fi for customers.
What are some nearby restaurants if I want to explore other options around El Pollo Loco?
Nearby restaurants include Farmer Boys, McDonald's, Chili's Grill & Bar, Sonic Drive-In, In-N-Out Burger, Wingstop, and Figaro's Mexican Southwestern Grill.
Are there any nearby places where I can get beauty and spa services around El Pollo Loco?
Yes, Regal Nails Salon & Spa, Em Lash Studio - Hanford, and SEVA Beauty are nearby beauty and spa options.
If I'm visiting El Pollo Loco, where can I shop for electronics or mobile phone services nearby?
Nearby electronics and mobile phone stores include RadioShack, T-Mobile, CellFix Hanford, and Walmart Hanford.