Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised the friendly and helpful employees.
Drink Quality
Many customers enjoyed the drinks, noting their delicious flavors, but some expressed dissatisfaction with incorrect orders and drinks not matching descriptions.
Speed of Service
There were frequent complaints about slow service, particularly during busy times, with some customers waiting excessively long for their orders.
Customer Experience
While some customers felt welcomed and appreciated, others reported negative experiences, particularly regarding how issues were handled by staff.
Location Issues
Several reviews mentioned problems with the drive-through setup and accessibility, leading to frustration among customers.
JR
Jesus Ramirez
1 day ago
1.0
My sister and I waited a long time to get someone to take our order and when we left those girls immediately went to the next car to take their order. November 22 6pm shift
BM
Blu Momma
4 days ago
1.0
Buy an umbrella for your workers in the rain
BB
Bin
Nov 13, 2025
1.0
Called us inpatient but was skipped in line always talks about customers like they are not in front of them
RM
Reaper Morningstar
Nov 7, 2025
5.0
I absolutely love this place the coffee is amazing the shakes are truly wonderful even their boba taste good I can honestly say this place is better than Starbucks Starbucks doesn't compete to this place I don't like Starbucks because of their customer service not only that the coffee tastes like crap for those prices honestly we're just paying for The branding in coffee I rather go here to Dutch Bros where the coffee is actually delicious where everything is delicious what am I saying a place where it's actually worth your money
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers killer coffees, epic drinks including lattes, mochas, breves, smoothies, shakes, sparkling sodas, lemonades, and more with various flavors and options for caffeine-free and sugar-free drinks.
What are the store hours for Dutch Bros Coffee at 1791 W. Lacey Blvd, Hanford?
The location is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not offer delivery services at this location.
How can I place an order at Dutch Bros Coffee?
You can order ahead using the Dutch Bros mobile app available on iOS and Android, or via the quick link ordering website.
Can I earn rewards or get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app you can earn rewards points with purchases and receive a free drink on your birthday.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is Dutch Bros Coffee kid-friendly and do they have kid-specific drinks?
Yes, Dutch Bros Coffee welcomes families and offers kids drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Where is Dutch Bros Coffee located in relation to other nearby places in Hanford?
Dutch Bros Coffee is located near several local points of interest including Taco Bell, Black Bear Diner, Starlight Nails and Spa, and the California DMV Kiosk. Customers can grab a coffee before or after dining or errands in the area.
Are there any dining options near Dutch Bros Coffee in Hanford besides Dutch Bros itself?
Yes, nearby dining options include Taco Bell for fast food Mexican cuisine, Black Bear Diner for breakfast and brunch, Kuma Ramen Company for Japanese food, and Raising Cane's for chicken dishes.
What other services or shops can I find near Dutch Bros Coffee that might be useful during my visit?
Nearby you can find services like UPS Access Point location for shipping, Money Mart for financial services, a California DMV Kiosk, and stores like ALDI USA grocery store and Boost Mobile for telecommunications.