Chipotle Mexican Grill

Reviews

• DB

  Dubya bubbya

  Feb 18, 2026
  3.0
  I asked the guy for just a little bit of extra rice and I get charged for everything but their portions are very very poorly given for the price it is and they didn't have the steak they don't have nothing you want when you go in there and the guy was just rude and he just threw it into the bowl like it was some slop any food kitchen LOL but I'll definitely never go back again
• CP

  Carla Peralta

  Feb 14, 2026
  1.0
  Extremely disappointed with our experience at Chipotle. My husband found a hair in his bowl — which is completely unacceptable from a food safety standpoint. What made the situation worse was the staff’s response. Instead of apologizing and immediately remaking the bowl, he was told to get back in line to have it replaced. Asking a customer to wait again after serving contaminated food shows a serious lack of accountability and basic customer service. This experience was frustrating and unacceptable. We expected far better standards and professionalism.
• JM

  Jessie Marie

  Feb 11, 2026
  1.0
  went in for a burrito. i live on base. drove 20 mins to get here. I asked for all the sides to be put in a container so the burrito wouldn't get soggy by the time i got home. the lady refused to and said shed have to charge me separately for the tortilla, even though i want a burrito.. . then said she couldn't understand what I meant. I dont want a soggy burrito after a 20 minute drive and just wanted the contents of the burrito on the side. repeated this 3x and she just kept laughing so I walked out.
• JM

  jojo m

  Feb 10, 2026
  2.0
  Somehow the staffs on this store are always rushing loading up the dishes on the bowl or plates. As if the line is super long. Like today, there are 3 people in line and still rushing as if they are closing up the store. When they load the dishes you pick, they just slap on the plate or bowl. Its like you're in line for food in a prison. When they rush, they make mistakes like they did today. I asked for the mixed vegies and its missing. It happens to me a couple times already. The food is pretty good no issue on that. This particular store, all their staff or employees need to be retrain well by the owner or the corporate. Slow down and take the time and spread the dishes well, to avoid mistakes..I hope that the management will read this review. Thanks
• VE

  Valerie E

  Jan 29, 2026
  1.0
  New to Hanford and had never had a horrible experience in all my years ordering from chipotle. Their service is ridiculously awful. The employees act like the food is being deducted from their paychecks with how greedy and stingy they are with portions. After a few times of giving this location a try (after I was warned by several people how awful employees are), I finally decided to speak up about the double protein portion I received tonight. One was for chicken which was a good portion but the second of barbacoa was not. Mind you, I have typically always asked for double at other locations and for the same meats so I know what the portions should look like. I asked the employee by the name of something like Yaziri if that's the correct scoop amount and she looked at me as if my question was foreign and crazy to her. She finally said if she adds more, she'll charge me for a full third scoop. I said no problem no worries I'll simply write my review and report to corporate. I've worked in customer service for over 10 years and the fact that she couldn't simply add a little bit more to complete my portion that I was paying for, is absolutely insane. Either they can get it right the first time or don't work at all. My husband's plate was even worse with the portions. This is now about the 5th time coming here with their small portions and I'm so over this chipotle location and its employees. Besides asking for the employee's name, in which she responded aggressively of course, and paying and not causing any other issue, the four females working the front said "have a good day" extremely sarcastically as we walked out. Very professional ladies! Great job!

Frequently Asked Questions About Chipotle Mexican Grill