Chipotle Mexican Grill

3.9
515 reviews
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About

Mexican Restaurant
Chipotle Hanford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
366 N 12th Ave, Hanford, CA
93230, United States

Hours

Reviews

3.9
515 reviews
5 stars
263
4 stars
107
3 stars
48
2 stars
26
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rushed service, with staff displaying negative attitudes and a lack of politeness.

Food Quality

Several reviews highlighted inconsistent food quality, including small portion sizes, bland flavors, and incorrect orders.

Cleanliness

Some customers noted issues with cleanliness in the restaurant, including dirty conditions and closed restrooms.

Value for Money

Customers expressed dissatisfaction with the value for money, citing high prices for small portions and inadequate ingredients.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, indicating that there are still positive experiences at this location.
  • AS
    Andrew Smith
    Nov 15, 2025
    1.0
    Employees were not being kind to customers and complaining to fellow employees about being frustrated with people.
  • EE
    Elizabeth
    Nov 10, 2025
    1.0
    Seems always rushed…. The quality and quantity is so poor now for what you pay!
  • JS
    Jennifer Simmons
    Sep 10, 2025
    1.0
    We ordered the family build your own taco meal to go, I ordered 4 large shells in addition to regular shells and a large queso. We didn't receive the regular size shells or the queso.
  • LR
    Lester Romero
    Sep 4, 2025
    1.0
    We came to store at 8:30 and they don’t have no guacamole aguas frescas services very bad when they closed at 11 pm very bad service at night time
  • JT
    Junior Torres
    Sep 3, 2025
    1.0
    Customer service here is horrible, rushed and employees seem as if they’re forced to be here. Especially 2 girls at the front had the worst attitude, honestly ruined my meal. And it’s my second time at a chipotle, Visalia had by far better customer service, should get some service tips from them.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Hanford serve?

Chipotle Mexican Grill in Hanford serves fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Hanford?

Chipotle Mexican Grill in Hanford is open daily from 10:30 AM to 11:00 PM.