Baskin-Robbins

4.1
189 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 533 N 11th Ave, Hanford, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
533 N 11th Ave, Hanford, CA
93230, United States

Hours

Reviews

4.1
189 reviews
5 stars
115
4 stars
29
3 stars
16
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and helpful, while others are reported as rude and condescending.

Order Accuracy

Frequent issues with order accuracy, including incorrect items and missing components.

Drive-Thru Experience

Drive-thru service is often slow and inefficient, leading to long wait times and order mistakes.

Product Quality

Ice cream quality is generally praised, but there are complaints about portion sizes and melted products.

Pricing Concerns

Customers feel the prices are high compared to other locations, with some noting discrepancies in charges.
  • BS
    Bill Summoner
    May 27, 2019
    5.0
    Love this place, it's our go-to after dinner out.
  • JK
    Joshua Kuenning
    May 28, 2018
    3.0
    The ice cream is amazing, but the location and wait time is terrible. If there is more than 2 cars in line just go inside. And if there is more than 4 just go somewhere else.
  • LG
    Lisa Gibbs
    Apr 17, 2018
    5.0
    Great customer service. I used my tmobile tueday app get 2 dollars off today .

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.