Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Many customers praised the cleanliness of the restaurant and restrooms, noting it as a positive aspect of their experience.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold items, incorrect orders, and a decline in taste.
Staff Attitude
Feedback indicated a mix of friendly and unprofessional staff interactions, with some customers experiencing discrimination.
Technology Issues
Customers reported problems with the ordering kiosks and mobile app, leading to frustration and incorrect orders.
HR
Hugo Rayas
Nov 11, 2025
4.0
Muy amables y buenísima comida
SC
Sloane Copeman
Nov 10, 2025
1.0
When he handed me my drink he didn’t put the lid on fully and still gave it to me and I spilled all over me and then acted like nothing happened and we didn’t get straws or barbecue sauce. Will not be coming back
BL
Bob Lasser
Oct 28, 2025
1.0
Grim experience, staff couldn't care less about taking your order or getting it right.
YY
Y&N
Oct 26, 2025
5.0
Sat 10.25.25 3:30pm McDonald's Half Moon Bay is very clean with clean restrooms and very nice, friendly employees. In the Safeway strip mall. Daddy got his coffee here and Half Moon Bay water makes this location's coffee even better.
AC
Alex Connelly
Oct 16, 2025
2.0
Fries were extremely small for a large order.Especially considering the total price point for the meal came out to sixteen dollars. Additionally, I ordered a specific meal that was a variation from what I originally wanted to get because I wanted to be able to participate in the monopoly game.However, upon being given my bag, it did not actually have the piece in it.I had to go back to them, and a worker pulled it out from their pocket.