While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hacienda Heights,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
There was a smell coming from drain system as you entered restaurant
VS
Vanessa Sierra
Jan 20, 2026
1.0
This polllo loco opens at 10 am. Another customer was there at 10 when i arrived and was treated bad from the manager who opened the door. They opened the door at 10:06 and apparently wasn’t happy about the customer knocking. She only ordered 2 tacos and they took 15 minutes to give them to her and I received my order 35 minutes later. The drive thru seems their priority. The lady tried to say they just open so that’s why it took a long took a while for my order but I said no, I’ve been to plenty pollo locos first thing they open and everything is ready and get my order within 10 minutes.
EG
Edwin Glover
Jan 15, 2026
5.0
My food was excellent and healthy
MJ
Mary Jimenez
Jan 2, 2026
5.0
Que rico vivo en Florida y hacía 10 años no iba a Ca …Lo primero que hice cuando me bajé del avión visitar este lugar 🥰
DL
David Lusk
Dec 6, 2025
1.0
Got home from getting a tostada bowl in drive thru and it was missing half of the ingredients/food. Not sure how you missed that
What are the regular opening hours for El Pollo Loco in Hacienda Heights?
El Pollo Loco is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sundays.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco provides delivery service to customers.
Can I order El Pollo Loco food through an app?
Yes, you can order El Pollo Loco via their app available on the Apple App Store or order online using their menu link.
What types of payments does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located?
El Pollo Loco is located at 17182 Colima Rd, Hacienda Heights, CA 91745, United States.
What is the main phone number for El Pollo Loco in Hacienda Heights?
The main contact number is +1 626-912-8111.
Does El Pollo Loco offer catering or have a drive-through?
Yes, they provide catering services and have a drive-through available.
What can you tell me about nearby banks to El Pollo Loco?
Nearby banks include U.S. Bank, Mega Bank, and California Bank and Trust, which could be useful for customers needing financial services before or after dining.
Are there other fast food or Mexican restaurants near El Pollo Loco?
Yes, nearby options include Panda Express, Taco Bell, Cortez Nacho’s & Taquisa, and The Flame Broiler, offering various fast food and Asian cuisines close by.
What nearby places might customers visit before or after dining at El Pollo Loco?
Customers might explore shopping at Bixby Hacienda Plaza or enjoy bakery treats at 85C Bakery Cafe and Uncle Tetsu located close to El Pollo Loco.
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