Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
214 reviews
5 stars
77
4 stars
45
3 stars
23
2 stars
15
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, rude staff, and communication barriers.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, often requiring them to double-check their bags before leaving.
Cleanliness and Environment
Some customers noted cleanliness issues and the presence of loitering individuals outside the restaurant, affecting their dining experience.
Positive Experiences
Despite the negative feedback, a few customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
- OMOliver MonroeDec 22, 20252.0The food was not fresh the fries were hot and fresh but they were not cooked the same, well enough, or something they didn't have the same flavo. The burger the bun was hard Burger was old. The nuggets were old and not warm. this Wendy's was good when it first opened but it has been the subpar the last few times I have went compared to the one in Auburn this one lacks anybody who really cares
- TCThomas CockmanNov 25, 20252.0Just another fast food place,nothing special
- SWsimon westobyNov 21, 20251.0So apparently I'm a racist I got my total and I asked them how they came up with the total I asked for the receipt before paying and I let them know that I didn't order that can they please change it the associate said that she changed it I pulled around after paying and had seen the receipt still had the same amount when I asked for it because she was going to keep it I looked at my bank statement and they charged the original amount so I went back inside and asked them why they charged me for something I didn't order and showed them they said I ordered that I said no I didn't this is my order and it brought the food in I said this is why you guys shouldn't be speaking Spanish because it's too much confusion they said they're allowed I said I have worked retail and so has my wife and if people are called speaking in their native language they can be terminated another manager came over and said I was a racist and to get out of her store I said this is only my second time complaining for the same problem she said no it's not I said yes it is and I didn't even talk to you that time if you look at the reviews a lot of the point towards my complaint as well
- AHAdrian HNov 9, 20251.0Bad food rude service
- MFMichael FlanaganAug 13, 20255.0Wendy's as a whole is overrated and overpriced by fast food standards but it's not bad. Thanks Trump.
Frequently Asked Questions About Wendy's - Closed Temporarily
Is 875 Sutton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for this Wendy's location?
The drive-through is open every day from 6:30 AM to 1:00 AM.
Does this Wendy's at 875 Sutton Way serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Is this Wendy's location currently open?
Yes, Wendy's at 875 Sutton Way is open and serving customers.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
What forms of payment does this Wendy's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What are the contact options if I have questions or feedback about this Wendy's?
You can call the location directly at (925) 686-2911, or reach out via Wendy’s Customer Care website, phone at 888-624-8140, or complete their customer satisfaction survey online.
Is there a Wendy's app to make ordering easier?
Yes, the official Wendy's app is available for download on the App Store for easy ordering and exclusive deals.
Are there nearby dining options other than Wendy's where I can grab breakfast or coffee?
Yes, Paulette's Country Kitchen offers breakfast and brunch, and Flour Garden Bakery and Peet's Coffee & Tea provide coffee and bakery items nearby, ideal for visiting before or after Wendy's.
Where can I go nearby if I need pharmacy or shopping services?
CVS Pharmacy and CVS are nearby for pharmacy, medical supplies, shopping, and liquor store needs, convenient for combining errands with a Wendy's visit.
Are there wellness or relaxation services close to Wendy's?
Yes, Crystal Massage offers massage therapy, TA Nails and Spa provides nail and waxing services nearby, and The Barre is a local yoga studio, perfect for a wellness break before or after dining at Wendy's.