Safeway

4.2
1541 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 867 Sutton Way, Grass Valley, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (530) 273-2249. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
867 Sutton Way, Grass Valley, CA
95945, United States

Hours

Reviews

4.2
1,541 reviews
5 stars
778
4 stars
459
3 stars
185
2 stars
62
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude behavior from certain employees, particularly at the customer service and deli counters.

Pricing Issues

Customers frequently expressed concerns about high prices compared to competitors, with some items being perceived as overpriced even with membership discounts.

Store Cleanliness

The store generally received positive remarks for cleanliness and organization, although some reviews mentioned issues with the bathrooms and occasional stock shortages.

Product Variety

The store was recognized for its wide selection of products, including fresh produce, deli items, and specialty goods, but some customers noted inconsistencies in stock availability.

Checkout Experience

Several reviews highlighted frustrations with long checkout lines and issues with the store's app affecting pricing and discounts.
  • YY
    Yossi
    2 days ago
    3.0
    Poor selections and high prices.
  • YL
    Yossi Laster
    Nov 16, 2025
    3.0
    Visited from Florida and was not impressed by the high prices and poor selection.
  • DL
    Debbie Long
    Nov 11, 2025
    5.0
    I used the drive-up grocery service. They were really fast! The only thing I didn't really like is that the parking lot is really tight.
  • JJ
    Jashaman
    Nov 5, 2025
    5.0
    It's not specifically the content and supply, but the cool guy or gal, that's like your pal. Great humans work here. Thanks Safeway, for hiring amazing beings. 🤟🕊️🌿
  • DL
    DeeDee Lowe
    Oct 26, 2025
    1.0
    The registers started resetting as my transaction was processing so, the cashier voided the transaction, moved all my groceries to another register and reprocessed my purchase. I tried to pay and my card was declined, as it was charged during the first transaction, even though it had been voided. Unfortunately, I didn't have enough funds in my account to pay again. The cashier, the bagger and the manager all reassured me the funds would go back into my account within 3 business days. I've spent over 4 months trying to get this resolved through countless visits to the store, leaving documentation and my contact info for the book keeper, customer service and the store director. I have been diligent in my efforts to resolve this, I wish I could say the same about Safeway personnel. I am beyond frustrated with Safeway Corporate and the Sutton Store Director, whom has twice assured me, he'd get back to me -- he has not. Countless times, I've politely reached out, provided documentation and asked Safeway to return the funds taken from my account. Where's the accountability? I filed a complaint with the BBB and will also be taking this complaint to small claims court.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!