Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Location
Hours
Reviews
4.4
327 reviews
5 stars
240
4 stars
44
3 stars
14
2 stars
7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, upbeat, and attentive, contributing to a positive atmosphere.
Drink Quality
There are mixed reviews on drink quality, with some customers enjoying their beverages while others reported issues with incorrect orders and poor blending.
Service Speed
Customers experienced inconsistent wait times, with some reporting long delays in the drive-thru, while others noted quick service.
Customer Experience
Several reviews highlighted a decline in customer service quality, with complaints about dismissive attitudes from staff and issues with order accuracy.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices, feeling that the cost of drinks has become excessive.
- TSTire SquadOct 20, 20255.0I always love coming to Dutch Bros! The energy is always positive, the staff is super friendly, and the drinks are always on point. They make my day every time I stop by — great service, great vibes, and delicious coffee every single time!”
- CTCristol TrippOct 14, 20251.0Coffee was aweful
- RCRobert ColemanOct 6, 20255.0It's Dutch!I had to stop in.
- JKJohn “Johnny Hot Sauce” KellySep 23, 20255.0Love the coffee and the staff.
- PLPlant Nerd 4 LifeJul 18, 20251.0horrible customer service, lost my business 4sure! btw...do there's a Mom & Pops drive thru just up the road, between Dutch Bros & tractor supply... better prices and a pretty Epic landscape to enjoy while you wait in line... Idk anywhere else you can view an amazing landscape, including a koi pond with 18" plus size koi! & lots of plants & flowers to enjoy too! 🪴 🌱 🌿 🌾 🏵 🌼 🌸 😃
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What kind of drinks and flavors does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. Flavors include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Are there sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors offered include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
Does Dutch Bros Coffee offer caffeine-free drinks?
Yes, caffeine-free options include handcrafted espresso drinks made with decaffeinated espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What are the business hours for the Dutch Bros Coffee location at 2094 Nevada City Hwy, Grass Valley?
The location is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
Can I order ahead or use curbside pickup at Dutch Bros Coffee?
Yes, Dutch Bros Coffee offers curbside pickup. They do not offer delivery directly, but third-party services may deliver drinks.
How can I earn and redeem rewards at Dutch Bros Coffee?
You can earn 3 points for every dollar spent at a location. On your birthday, download the Dutch Bros app to get a free drink reward. You can redeem rewards and customize your drink through the app or in-person.
What forms of payment does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check locally for acceptance of personal checks.
Are there other places near Dutch Bros Coffee where I can grab a meal?
Yes, nearby dining options include Asian Garden Restaurant for Chinese and Asian cuisine, Jack in the Box for fast food including tacos and burgers, Papa Murphy's Take 'N' Bake Pizza for pizza, Subway for sandwiches, McDonald's for fast food burgers, and KFC for chicken.
Are there any nearby services that might be useful if I visit Dutch Bros Coffee?
Nearby services include Yubadocs Urgent Care and Yuba Docs for medical needs, Christensen Optometric and Layne R Christensen OD for eye care, Asurion Tech Repair & Solutions for mobile phone repair, and Quick Quack Car Wash for car washing needs.
What nearby stores or shopping centers could I visit when going to Dutch Bros Coffee?
You can visit the Fowler Center plaza, Dollar General discount store, and B & C Home and Garden Center for home improvement and shopping needs nearby.