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Baskin-Robbins

4.2
(161 reviews)

Business Details

151 W McKnight Way, Grass Valley, CA
95949, United States
(530) 274-3188

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 151 W McKnight Way, Grass Valley, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
151 W McKnight Way, Grass Valley, CA
95949, United States

Hours

Reviews

4.2
161 reviews
5 stars
92
4 stars
37
3 stars
11
2 stars
10
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including instances of staff closing early and being unhelpful.

Product Quality

While some customers enjoyed the ice cream, there were complaints about inconsistent quality and misleading prices.

Staff Friendliness

Several reviews highlighted the friendly and helpful nature of the staff, contributing positively to the overall experience.

Cleanliness

The store was generally noted as clean, although some customers mentioned sticky tables and chairs.
  • ME
    Melissa Eattock
    Feb 20, 2026
    5.0
    I ordered an ice cream pie before the snow and they were closed the next day because of a lot more snow than what we all expected but the manager called me and and let me know that the power was out and let me pick out a quart ice cream for free and make my pie cake it was very nice of them they did have very good customer service for me thank you 😊
  • PC
    Phayka Count
    Jan 7, 2026
    1.0
    Shot in the foot by their own management Lousy customer service. Corporate hard to reach. They have lost some customers for life.
  • AR
    ann rutter
    Jun 7, 2025
    2.0
    Thursday night the 2 girls locked the door at 8:30 pm with 2 people in the store. The sign says 9:00 pm closing time.
  • JG
    Joel Gonzales
    Jan 30, 2020
    4.0
    My Goodness! So many happy tates!!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

This information is certified by Baskin-Robbins and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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