CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Granada Hills is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted unprofessional staff behavior, slow service, and mistakes with orders.
Food Quality
Customers frequently complained about the quality and portion sizes of the food, describing it as overpriced and often unsatisfactory.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including filthy floors and unkempt dining areas.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food received.
HN
Heather Nap
Dec 23, 2025
1.0
I received an email stating my order was ready for pickup, but when I arrived, the store had absolutely nothing in stock except for three bagel flavors. This order should have been canceled by the store instead of wasting my time and gas. The location itself was disgusting—filthy floors and zero maintenance.
The staff is incompetent and spends more time talking to each other than working. The Manager, Melody (or Melanie), was incredibly rude and unprofessional. When I repeated her name back to her so I could remember it for my records, she turned around and started shouting at me in an attempt to be intimidating.
To top it off, corporate is now claiming a refund takes 30 days because they have "franchisees" they apparently can't control. I am not waiting 30 days for my money. I am filing a formal complaint with the Federal Trade Commission (FTC) regarding these predatory refund practices and emailing the CEO, Paul Carbone, directly. This place is a disaster from the management down to the hygiene. Avoid this location at all costs.
JD
Juan Duran
Dec 13, 2025
5.0
Autumn squash soap with roasted pumpkin seed is in season. Great service spacious sitting quiet and really Good turkey bravo sandwich oatmeal cookies.
RM
Rober Martinez
Dec 3, 2025
5.0
Good healthy food little pricey but worth it.
MT
Matthew “Nocturnal Arts” Tapia
Nov 26, 2025
1.0
Really that how u treat the people that give u ur paycheck wow this is so disgusting. I work in food service for 2 year and I would never give this to a customer and have them think this is edible u guy should be a shame of how u work. This is just wrong I will never come back to this location again
Does Panera Bread in Granada Hills accept reservations?
Panera Bread in Granada Hills does not accept reservations.
What are the regular opening hours of Panera Bread in Granada Hills?
Panera Bread in Granada Hills is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Is delivery available from Panera Bread in Granada Hills and what are the delivery hours?
Yes, Panera Bread offers delivery service from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Can I order online or use a mobile app to order from Panera Bread?
Yes, you can order online via their website or use the Panera Bread app available on the Apple App Store for convenient ordering.
Does Panera Bread in Granada Hills offer catering and fundraising options?
Yes, this Panera Bread location offers catering services and supports fundraising activities.
What payment methods are accepted at Panera Bread in Granada Hills?
They accept American Express, Cash, Discover, MasterCard, and Visa cards for payment.
What types of meals and menu specialties does Panera Bread in Granada Hills offer?
They serve breakfast, brunch, lunch, and dinner, featuring specialties such as "You Pick Two," Power Menu, artisan breads, flatbread sandwiches, soups in a bread bowl, and vegetarian broth bowls.
What nearby places of interest can I visit around Panera Bread in Granada Hills?
Nearby you can visit places like Regency Theatres Granada Hills and Granada Hills Movie Theater for entertainment, Fitness Unlimited gym for workouts, and See’s Candies for sweets.
How can I combine a visit to Panera Bread with nearby fitness or wellness activities?
You can enjoy a healthy meal or coffee at Panera Bread before or after a workout at Fitness Unlimited nearby for a balanced day of dining and exercise.
Are there options for banking or postal services close to Panera Bread in Granada Hills?
Yes, Water and Power Community Credit Union and UPS Access Point location are nearby, making it convenient to handle banking or shipping errands during your visit.