McDonald's

3.7
1098 reviews
Get DirectionsCallWebsite

Business Details

11840 Balboa Blvd, Granada Hills, CA
91344, United States
(818) 360-8859
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11840 Balboa Blvd, Granada Hills, CA
91344, United States

Hours

Reviews

3.7
1,098 reviews
5 stars
461
4 stars
228
3 stars
188
2 stars
64
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes, particularly in the drive-thru.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

The location was noted for being clean, with some customers appreciating the cleanliness of the dining area and restrooms.

Staff Performance

While some reviews praised friendly and accommodating staff, others highlighted a lack of professionalism and training among employees.
  • NR
    naia reaves
    Dec 4, 2025
    3.0
    We ordered three value meals and a side of fries through the drive-thru. they weren't available at the time so they asked us to pull up and wait so we waited. We didn't bother to check the bag which was our mistake before we pulled off it wasn't until I got home when we realized there was not one fry in that bag not one order of fries made it in our bags are the three value meals and a side of fries. So double check ✅
  • JC
    Jerry Cherian
    Nov 2, 2025
    1.0
    Very bad drive thru service Try to avoid drive thru!
  • ES
    Eddy Ramirez Santos
    Oct 14, 2025
    1.0
    I went in side to get breakfast to go because the drive through had a long line and it was burly moving and when I got my food the worker was giving me a hard time because she said I had to pay 10 cent for the bag to take my food to go . That is ridicules how is this a restaurant going to offer take out with no bag
  • MC
    michael chatterton
    Oct 6, 2025
    3.0
    Horrible experience at this particular McDonald's. I understand busy times but this was not a rush time and I dont understand how it took 20 minutes to make a double cheese burger. Then when bringing me my order its missing items. All with no explanation. Update. They were quick to address the situation and reached out to fix it asap.
  • JS
    Joshua Shordon
    Sep 30, 2025
    3.0
    Its McDonald's. This one is clean but my fries have been sub-par more times than not.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Granada Hills?

McDonald's in Granada Hills is open daily from 4:30 AM to 11:00 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's offers drive-thru service daily from 4:30 AM to 1:00 AM.