McDonald's

3.7
1093 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11840 Balboa Blvd, Granada Hills, CA
91344, United States

Hours

Reviews

3.7
1,093 reviews
5 stars
462
4 stars
226
3 stars
185
2 stars
63
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service and incorrect orders, with some experiencing long wait times and missing items.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned dirty conditions.

Staff Performance

While some customers praised the friendly and professional staff, others highlighted a lack of training and professionalism in service.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including charges for bags and perceived high costs for menu items.
  • JC
    Jerry Cherian
    Nov 2, 2025
    1.0
    Very bad drive thru service Try to avoid drive thru!
  • ES
    Eddy Ramirez Santos
    Oct 14, 2025
    1.0
    I went in side to get breakfast to go because the drive through had a long line and it was burly moving and when I got my food the worker was giving me a hard time because she said I had to pay 10 cent for the bag to take my food to go . That is ridicules how is this a restaurant going to offer take out with no bag
  • MC
    michael chatterton
    Oct 6, 2025
    3.0
    Horrible experience at this particular McDonald's. I understand busy times but this was not a rush time and I dont understand how it took 20 minutes to make a double cheese burger. Then when bringing me my order its missing items. All with no explanation. Update. They were quick to address the situation and reached out to fix it asap.
  • JS
    Joshua Shordon
    Sep 30, 2025
    3.0
    Its McDonald's. This one is clean but my fries have been sub-par more times than not.
  • EE
    E. Eddington
    Aug 21, 2025
    5.0
    I love Mc Donald's, always will. Their staff is always very to me, and I am always satisfied with their food. It never fails to fill me up, and never ceases to taste delicious (for fast food). The place is pretty clean, good place to bring kids, and there is plenty of parking! You really can't go wrong with what you buy here, and I've never left feeling dissatisfied! 10/10 would recommend, I will return again for more

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Granada Hills?

McDonald's in Granada Hills is open daily from 4:30 AM to 11:00 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's offers drive-thru service daily from 4:30 AM to 1:00 AM.