Brand Certified
El Pollo Loco
4.2(930 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
10651 Balboa Blvd, Granada Hills, CA
91344, United States
Certified by El Pollo Loco • Mar 01, 2026
(818) 831-4044
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/granada-hills/10651-balboa-blvd
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Granada Hills,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.2
930 reviews
5 stars
514
4 stars
217
3 stars
100
2 stars
34
1 star
65
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh, flavorful, and well-prepared, although there were some complaints about dry chicken and inconsistent portion sizes.
Service
The staff received positive feedback for being friendly, helpful, and efficient, though some customers noted issues with order accuracy and the transition to kiosk ordering.
Cleanliness
While many reviews highlighted a clean dining area, there were complaints about the condition of the bathrooms and the need for better cleanliness practices.
Pricing
Opinions on pricing were mixed; some customers appreciated the value for money, while others felt prices were rising without corresponding increases in portion size.
- VSVazgen S6 days ago4.0Great prices for the portion
- JNJoseph NavarroFeb 8, 20262.0Very expensive for what you get. Very small pieces of chicken and the front desk staff is not friendly and helpful.
- CGChristine GreeneFeb 6, 20262.0This location at 10651 Balboa Blvd is usually great but tonight the wings weren't crispy at all and didn't even taste flame grilled and the mashed potatoes and gravy were lukewarm. The tortillas were also hard on the edges. None of this is what I would expect.
- JPJorge PeraltaJan 8, 20264.0Muy rico el pollo el arroz la.papa y todos sus acompan̈amientos el.guacamole y la salsas ni se diga todo muy rico lo recomiendo😀
- DLDebra LaFreniereJan 8, 20265.0$5.45 is all I spent, saved money!! I ordered a bowl of the chicken soup and 2 orders of corn tortillas. It comes with 1 order, so a total of 3. It was raining and cold and this was perfect for lunch. So yummy. And the portions was big and good too. I had to take a 15 min. nap. Lol. The staff was very friendly. God Bless All at El Pollo Loco. Love Debra, Bella and Chancey
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Granada Hills?
El Pollo Loco in Granada Hills is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
Can I order El Pollo Loco online or through a mobile app?
You can order online via their website or use the El Pollo Loco mobile app available on the Apple App Store.
What are some payment options accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Does El Pollo Loco have catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there a drive-through service available at El Pollo Loco?
Yes, El Pollo Loco provides a drive-through service for convenient pickup.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers while they dine in.
What nearby restaurants can I visit if I want different cuisines near El Pollo Loco?
Nearby, you can find Teriyakiya for Japanese barbecue, Poke-Ya for Hawaiian and Japanese dishes, and Good Pho You for Vietnamese cuisine.
Are there any convenient stores or pharmacies near El Pollo Loco?
Yes, Walgreens is located nearby offering pharmacy services, convenience items, and beauty supplies.
What nearby shops or services can I check out near El Pollo Loco?
Nearby services include the CoinFlip Bitcoin ATM for currency exchange, Metro by T-Mobile for mobile phones, and Staples for printing and office equipment needs.
Brand Certified Facts from El Pollo Loco
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