Chipotle Granada Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about small portion sizes and insufficient ingredients in their meals.
Food Quality
Several reviews highlighted issues with food quality, including overcooked rice, burnt ingredients, and unappetizing flavors.
Customer Service
Customers reported poor service, including unhelpful staff, long wait times, and lack of acknowledgment from employees.
Cleanliness
Multiple reviews pointed out that the restaurant was dirty, with unclean tables and unsanitary conditions.
Consistency
There were mixed reviews about the consistency of food quality and service, with some customers having positive experiences while others faced significant issues.
AR
Anna Reyes
Oct 22, 2025
4.0
They don't put much rice. I asked for more, eventually. Overall everything is fine
SS
Shagufta Iqbal Siddiqui
Oct 5, 2025
5.0
The salesperson was extremely helpful during lunch. She helped me how I wanted to organise
!!!
CB
Chris Browne
Oct 3, 2025
4.0
Wish they brought back the honey chipotle chicken.
MT
Maximiliano Torres
Sep 16, 2025
1.0
They gave me a furor to and it had barely anything in it. They don’t give you enough food. DONT COME HERE
MW
Miranda Winstead
Jun 23, 2025
1.0
Ordered two salads and a bowl for pick up. Get home and there’s barely any food in them! Literally the smallest portions I’ve ever seen and they were so expensive!!! Will never go back; what a scam. Look how my SALAD barely has any lettuce
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Granada Hills offer?
Chipotle Mexican Grill in Granada Hills offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Granada Hills?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Granada Hills offer online ordering and delivery?
Yes, they provide in-store pickup and delivery services, with options for online ordering through their website and app.
Where is Chipotle Mexican Grill located in Granada Hills?
It is located at 16959 Devonshire St, Granada Hills, Los Angeles, CA 91344, near IHOP and Ralphs Grocery Store.
How can I contact Chipotle Mexican Grill in Granada Hills for inquiries?
You can contact them by phone at +1 747-300-4570 or email at ca.1681.GranadaHills@chipotle.com.
Does Chipotle Mexican Grill in Granada Hills have a rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
Are gift cards available at Chipotle Mexican Grill in Granada Hills?
Yes, gift cards are available for purchase and use at this location.
Is the Chipotle Mexican Grill in Granada Hills welcoming to the LGBTQ community?
Yes, the restaurant openly welcomes LGBTQ customers.
What nearby dining options are close to Chipotle Mexican Grill in Granada Hills?
Nearby dining options include IHOP for breakfast and brunch, Denny's diner, and House of Grill for Filipino and Asian cuisine.
What convenience stores and gas stations are near Chipotle Mexican Grill in Granada Hills?
Nearby convenience stores and gas stations include ExtraMile, Chevron, ARCO, AMPM, and ampm.