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Brand Certified

Chipotle Mexican Grill

3.8
(519 reviews)

About

Mexican Restaurant
Chipotle Granada Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
16959 Devonshire St, Granada Hills, CA
91344, United States

Hours

Reviews

3.8
519 reviews
5 stars
241
4 stars
108
3 stars
73
2 stars
23
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers noted a decline in food quality, with complaints about small portions, overcooked rice, and unappetizing ingredients.

Service Issues

Frequent reports of poor customer service, including staff being unhelpful, rude, or inattentive, particularly during busy hours.

Cleanliness

Numerous reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions in the dining area.

Inconsistent Portions

Customers expressed frustration over inconsistent portion sizes, often feeling shortchanged compared to other locations.

Long Wait Times

Several reviews mentioned long wait times for food preparation and mobile orders, indicating potential staffing issues.
  • IG
    Irwin Jay Gold
    Jan 23, 2026
    3.0
    Quality used to be good but lately is noticeably lower than what it was. Used to have the best chips with tangy lime and sea salt. Now they are ok but just not the same. Portions are smaller, fewer ingredients fajita veges are basically onions now. The guacamole is still really good.
  • SS
    Stephen
    Dec 22, 2025
    4.0
    This is a interesting spartan, concrete & plywood place. Never seen a fast food place quite like this before. Carnitas salad was tasty.
  • AL
    Alex Leyva
    Nov 28, 2025
    3.0
    Most of the staff here is stingy... like just give me a full scoop your food isn't cheap.. I've had Chipotle enough to know a generous portion from a good portion to a skimp and these people lean on the skimp side... Like your food is great but I dont feel like playing who's working today to get a decent meal. Like Im not even looking for a hookup just give me a fair portion....
  • JE
    Joseph Everett
    Nov 26, 2025
    5.0
    Best food to have especially when you want to relax and enjoy something healthy. Their quick and handle your food with care!
  • AR
    Anna Reyes
    Oct 22, 2025
    4.0
    They don't put much rice. I asked for more, eventually. Overall everything is fine

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Granada Hills offer?

Chipotle Mexican Grill in Granada Hills offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Granada Hills?

The restaurant is open daily from 10:30 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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