Chipotle Mexican Grill

4.1
598 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Rancho Cordova Rivergate is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2350 Sunrise Blvd, Gold River, CA
95670, United States

Hours

Reviews

4.1
598 reviews
5 stars
316
4 stars
153
3 stars
56
2 stars
28
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or indifferent staff, with several instances of poor customer service and lack of urgency.

Food Quality

Food quality was inconsistent, with complaints about cold meals, undercooked rice, and poor meat quality, though some customers enjoyed their meals.

Portion Sizes

Numerous reviews mentioned small portion sizes, with customers feeling shortchanged on ingredients, particularly protein.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Availability Issues

Customers expressed frustration over the restaurant frequently being out of key ingredients, impacting their orders.
  • BB
    Big Boss
    Jan 3, 2026
    5.0
    Had a great dine-in dinner here. Everything was fresh and flavorful, the line moved fast, and the team was helpful. Restaurant was clean and the atmosphere was nice. Will be back!
  • BB
    BigxxMike
    Oct 31, 2025
    3.0
    Light on the serving portion
  • IA
    I A
    Oct 26, 2025
    3.0
    Good service, but water taste terrible.
  • JG
    james graston
    Oct 14, 2025
    4.0
    Just ok nothing special
  • SY
    Shane Y
    Oct 8, 2025
    1.0
    I ordered a bowl and took it less than a 5 minute drive to my work. I started eating it and it was ICE cold to the very bottom, nothing was warm, not the rice, beans, nothing. I took time to drive back to the store on my lunch break and tried to be super understanding ...I've worked many food jobs in my life. The employees obviously didn't care at all, didn't even get a single apology or mention of food safety with rice meat and everything basically feeling frozen cold. I've been on / off with Chipotle but I just can't justify being treated like an issue when I'm not willing to eat something that has been so poorly cared for or prepared and then being treated like I'M the issue when I just calmly mentioned 'hey this is cold, I'd like a refund' no mention of, sorry do you want something else ...they just clearly didn't give a shit. I'll def NEVER eat at a Chipotle again, $15 for a cold bowl and to be treated like I was doing a disservice by purchasing food or asking that it be lukewarm, absolutely ridiculous.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill at Rancho Cordova Rivergate?

Chipotle Rancho Cordova Rivergate is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Rancho Cordova Rivergate located?

It is located at 2350 Sunrise Blvd, Ste 3, Rivergate Shopping Center, Gold River, CA 95670, USA.