While many customers praised the pizza and other dishes for their taste and quality, there were several complaints about inconsistent quality, including undercooked toppings and hard crusts.
Service Issues
Numerous reviews highlighted problems with service, including long wait times for orders, incorrect orders, and unhelpful staff.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, feeling that the cost did not match the quality of the food, especially in comparison to other pizza places.
Nostalgia and Loyalty
Many long-time customers shared fond memories and loyalty to the restaurant, indicating a strong emotional connection despite recent issues.
NS
Nicole Sambrano
3 days ago
2.0
It is so disappointing to see what Petrillos has become. You now order your food in the take out area and sit in an unmanned dining room. Only can sodas, no bread and butter. It’s very sad. I feel it’s only a matter of time before the doors are shut for good. An end of an era coming soon.
RF
Ray Frausto
Jan 1, 2026
3.0
Kid at the counter did not want to be there. It was slower than molasas and he kept putting people who called in on hold, if he bothered to answer the phone. Thank God I ordered online. Check that, they still got my order wrong. Asked for Canadian bacon & got bacon. I will concede the pizza was still good, just not what I asked for.
LR
Linda R
Jan 1, 2026
5.0
Knowing how busy it gets during holidays, you have to have patience. This places get busy for a reason and never disappoints. Staff was amazing working very hard and appreciated their constant communication on status of my order.
PC
Phillip Castillo
Dec 19, 2025
3.0
Past experiences here were great to have a nice family dinner. They totally changed the entire experience to a picnic type experience. You now order from the Togo counter nextdoor, then take your order to the old dinning area pop your boxes open, beer bottles and coke cans hopefully find paper plates and napkins it they have available. The paper plates don't go very well the salads or pastas. It's really lost its "my favorite place" atmosphere. It's like eating at the park except a nicer dine in room. The owner came out and apologized,which I understand times can be hard but COVID hurt many places, remember that we, the customer fought to bring back our restaurants and they did with higher prices "granted" everything went up. Things are over with covid currently,I haven't see any of these places lower their prices. We now have to eat picnic style with the same full service pricing. The large antipasto salad I ordered was skipping missing the roasted red peppers and less deli meat, I just hope they don't close. I drove a long distance to be disappointed with this chessy idea they're still at the top of my list for Italian, the owner hard working and great guy i hope it works, if you do try this place be prepared it's no longer a place to impress anyone with the setting.
AS
Alan Sze
Dec 10, 2025
5.0
So I just picked up my pizzas and I was going to take pics of the pizzas but I couldn't resist the aroma!!! I ordered their Petrillos Specialty and my all time go to... Pepperoni, Sausage with extra cheese! If u ever had a favorite place for pizza, put them aside just one time and go see Mike at Petrillos in Glendora! They have a authentic good Italian flavor u can't resist. I've been a fan of Petrillos since mid 90's from their San Gabriel location. Same EXACT flavor and great great great people who are caring preparing this AWESOME food! People say u can taste the love and care when people cook, well Petrillos is a perfect example of that. Give them a chance and you will regret! Everyone at the Acura dealer loves Petrillos! Happy Holidays to all! Oh btw.... all of Petrillos pizza sizes are one size larger than any other companies. Ex: Petrillos medium is equal to anyone else's large. So value is awesome!
What are Petrillo's Pizza's regular operating hours?
Petrillo's Pizza is open from 11:30 AM to 7:30 PM Monday through Thursday, and from 11:30 AM to 8:00 PM on Friday through Sunday.
Does Petrillo's Pizza offer delivery and takeout services?
Yes, Petrillo's Pizza offers both in-store pickup and delivery services.
What are the takeout hours at Petrillo's Pizza?
Takeout is available from 11:30 AM to 7:30 PM Monday through Thursday, and from 11:30 AM to 8:00 PM Friday through Sunday.
Are there any holidays when Petrillo's Pizza is closed?
Yes, Petrillo's Pizza is closed on December 24th and 25th from 2025 through 2034, as well as on November 27, 2025.
Where is Petrillo's Pizza located?
Petrillo's Pizza is located at 750 W Route 66, Glendora, CA 91740, USA.
How can I view the menu or place an order from Petrillo's Pizza online?
You can view the menu and place orders online at https://petrillos.com/menu.
What is the price range at Petrillo's Pizza?
Petrillo's Pizza has a price range level of two, indicating moderately priced offerings.
Are there any sushi restaurants near Petrillo's Pizza?
Yes, Dai Shogun and Sanyo Sushi are nearby sushi restaurants where you might enjoy a meal before or after visiting Petrillo's Pizza.
What fitness centers are located near Petrillo's Pizza?
Anytime Fitness, PlyoGen Health & Fitness, and The Shack System Martial Arts gym are nearby fitness centers you can visit in the area.
Are there any automotive repair shops close to Petrillo's Pizza?
Yes, there are multiple automotive-related services nearby including Grauman's Superior Auto, Crownd Automotive, B & D Auto Repair, Juiced Performance, and T and K Auto Repair.