This scoop shop outpost is located in the iconic neighborhood of Glendale, known for its rich history and surrounded by picturesque mountains, foothills and trails. Conveniently situated in the Americana at Brand destination shopping mall, next to the Coffee Bean & Tea Leaf and near popular restaurants Shake Shack and Din Thai Fung, we are delighted to expand our California presence in this vibrant community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.