McDonald's

3.8
1281 reviews
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Business Details

1634 W Glenoaks Blvd, Glendale, CA
91201, United States
(818) 246-8900
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1634 W Glenoaks Blvd, Glendale, CA
91201, United States

Hours

Reviews

3.8
1,281 reviews
5 stars
573
4 stars
287
3 stars
164
2 stars
82
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

While some enjoyed the food, many complained about cold or poorly prepared items.

Cleanliness

Restroom cleanliness was a common concern, with several reviews mentioning dirty conditions.

Mobile Ordering

The mobile app was praised for ease of use, but there were complaints about order fulfillment.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported unhelpful or rude interactions.
  • SA
    Sam A
    2 days ago
    1.0
    I had a very disappointing experience at this McDonald’s today, and I want to specifically mention the manager, Jessica. My order was three hash browns, one sausage burrito, and a sausage egg McMuffin. First problem: when I picked up my order, they only put two hash browns in the bag. I caught it right there and they corrected it. When I got home, I realized there was no ketchup, which was already frustrating. Then it got worse — when I unwrapped my sausage egg McMuffin, there was a white hair inside the sandwich. I called the store, and they said they would replace it. When I went back, they handed me a small bag with my “replacement.” I got home again, opened it, and found out they gave me a regular sausage McMuffin, not the sausage egg McMuffin I originally ordered. I called again, and they tried to claim they had asked me over the phone what I wanted — which never happened. The correct item was literally printed on the receipt. They should have checked it. Overall, this was extremely frustrating: missing items, a hair in my food, and the replacement still being wrong. Very unprofessional service from both the staff and manager Jessica. I hope this location improves its quality control and communication.
  • JS
    Josh Shattuck
    Nov 16, 2025
    1.0
    They refused to give us the food we ordered.
  • VM
    Victor Martinez
    Nov 4, 2025
    1.0
    Terrible customer service
  • DM
    Dory McAllister
    Oct 4, 2025
    4.0
    Using the mobile app was very easy here. It can be difficult in other locations.
  • PX
    Peter Xaymountry
    Sep 16, 2025
    5.0
    I stopped by this McDonald's to pick up my mobile order. I got a large coke and a large fries. I chose drive thru pickup for my order. When I came, there was only one car ahead of me. There only one drive thru lane at this location. I just told them my mobile code and my order was ready by the time I got to the second window. My coke was delicious but the fries were a little plain.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1634 W Glenoaks Blvd, Glendale, CA?

McDonald's in Glendale is open daily with hours from 4:00 AM to 12:00 AM on most days. On Wednesday through Saturday, it operates 24 hours.

Does this McDonald's offer 24-hour service?

Yes, this McDonald's location operates 24 hours on Wednesday through Saturday.