Brand Certified
El Pollo Loco
4.1(574 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
1437 W Glenoaks Blvd, Glendale, CA
91201, United States
Certified by El Pollo Loco • Mar 01, 2026
(747) 272-0990
Certified by El Pollo Loco • Mar 01, 2026
http://elpolloloco.com/locations/store/3017
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.1
574 reviews
5 stars
309
4 stars
136
3 stars
55
2 stars
27
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor treatment.
Food Quality
Food quality is generally appreciated, but there are complaints about inconsistency, undercooked items, and issues with specific menu items.
Cleanliness
Many reviews highlight cleanliness issues, including dirty tables and restrooms, which detracts from the overall dining experience.
Operational Hours
Customers express frustration over inconsistent closing times, with reports of being turned away before the advertised closing hour.
- TGTodd Grass5 days ago5.0Chicken juicy like loosey goosey!
- BCBrenda CFeb 25, 20265.0I'm so happy with this locations quality of food, everything is delicious and I hope they do not change a thing with the food. I travel from Northridge since my mom lives in Glendale and boy is it a treat to have it. They could work on the friendliness and efficiency and not be so distracted socializing and pay attention to online orders. But other than that great job. I cannot find another pollo loco this good honestly.
- GPGeo PJan 26, 20261.0The customer service and food its so bad
- AMAris MangasarianJan 15, 20261.0Website says open until 10 pm. Tried to get a refill, but the worker refused entry and refill at 8:30 pm. Bad bad customer service.
- MVMaria VargasJan 14, 20261.0Food is always good, but service is awful. Your employees do not acknowledge customers and they are rude.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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