Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Glendale Galleria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
292 reviews
5 stars
116
4 stars
58
3 stars
35
2 stars
14
1 star
69
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about small portion sizes and inconsistency in serving amounts, often feeling shortchanged.
Service Speed
Numerous reviews highlighted slow service, with long wait times and understaffing being common issues.
Food Quality
Several customers reported issues with food quality, including undercooked chicken, stale chips, and overly salty dishes.
Customer Service
There were multiple complaints about rude or unhelpful staff, as well as poor management leading to a negative dining experience.
Overall Satisfaction
While some customers enjoyed the food, many expressed disappointment with their experiences, indicating a need for improvement in service and food preparation.
- ASAdam SSep 28, 20252.0so I guess tiny portion sizes are alive and well at this location? I thought they had taken care of that but apparently not. Even after asking for more, they said it would be counted as double, so I just asked for more fajita veggies instead, and almost as if they were trolling me, they added one small extra bite’s worth. like one slice of onion and one slice of pepper 😂 not cool
- AMAnthony MeighanAug 19, 20251.0Slowest Chipotle ever. They had one person doing online orders and serving the line in front of him. Manager comes from the back and instead of helping waiting customers he decides to test the temperature of the food. Several people walked out of the line all because individuals can't manage.
- ACA CAug 19, 20251.0The chips were old and moist
- NDNatalie DuekAug 18, 20251.0took so frickin long and the workers were talking instead of serving i waited in line for 20 minutes and workers didn’t understand how to swipe a visa gift card
- TTThe TruthJul 8, 20252.0Alan is a ridiculous clown and needs to be either retrained or fired. I've never called for an employee to be fired but this guy is extremely rude and charged me for a double scoop of sofritos when he lied to say he did 2 scoops. I literally told him,"I saw what you did and you shorted the 1st scoop and then only half of the 2nd scoop!!" Then he started rudely talking down to me and lied while being rude!! I had to tell the girl at the register(I believe her name is Natalie, she was great and understanding) that he's ridiculous, arguing with me about portions because I eat at Chipotle at least 3 times a week, I'm a chef and I train chefs, servers and culinary school graduates. So, I know what I saw and that he lied and still charged me for double. This is my 2nd negative interaction with employees in mall restaurants. Chipotle needs to step it up. I love the food because of my health restrictions, its delicious and ease of having prepared foods. But...I can stop!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Glendale Galleria serve?
Chipotle Glendale Galleria offers fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at Glendale Galleria?
The restaurant is open Monday to Thursday from 10:30 AM to 8:00 PM, Friday and Saturday from 10:30 AM to 9:00 PM, and Sunday from 10:30 AM to 7:00 PM.
Where is Chipotle Mexican Grill located within Glendale Galleria?
It is located inside Glendale Galleria at 1135 Glendale Galleria, Suite FC-12, Glendale, CA 91210.
Does Chipotle Glendale Galleria offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Glendale Galleria?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the App Store.
Does Chipotle Glendale Galleria accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards for purchase.
What nearby shopping centers can I visit before or after dining at Chipotle Glendale Galleria?
Galería Glendale Mall is nearby, offering a variety of shops and amenities for a full shopping and dining experience.
What other fast food restaurants are close to Chipotle Glendale Galleria?
Nearby fast food options include Popeyes Louisiana Kitchen, Hot Dog on a Stick, Five Guys, and Jimmy John's, providing a variety of choices if you want to explore different cuisines.
Are there family-friendly places near Chipotle in the Glendale Galleria?
Yes, The Tot Lot playground and park nearby offers a family-friendly environment where children can play before or after your meal.
How can I contact Chipotle Glendale Galleria if I have questions or feedback?
You can reach them via email at ca.2237.GlendaleGalleria@chipotle.com or call their main phone number at +1 818-507-8455.