While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Glendale, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Dryest chicken and rudest employees, one tried to gaslight me AND spoke over me after I had to call 4 TIMES because items were missing from a delivery order. Supervisor wasn’t any better when I went all the way back for my items. Seriously went downhill, I used to love this place
TG
Todd Grass
Feb 28, 2026
5.0
Chicken juicy like loosey goosey!
BC
Brenda C
Feb 25, 2026
5.0
I'm so happy with this locations quality of food, everything is delicious and I hope they do not change a thing with the food. I travel from Northridge since my mom lives in Glendale and boy is it a treat to have it. They could work on the friendliness and efficiency and not be so distracted socializing and pay attention to online orders. But other than that great job. I cannot find another pollo loco this good honestly.
GP
Geo P
Jan 26, 2026
1.0
The customer service and food its so bad
AM
Aris Mangasarian
Jan 15, 2026
1.0
Website says open until 10 pm. Tried to get a refill, but the worker refused entry and refill at 8:30 pm. Bad bad customer service.
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