Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru and for mobile orders.
Food Quality
Mixed feedback on food quality; some praised it while others noted issues like cold or poorly prepared items.
Cleanliness
Several customers mentioned unsanitary conditions, including unpleasant odors and dirty tables.
Staff Attitude
Customer service experiences varied, with some reporting rude or unhelpful staff, while others noted friendly service.
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xxxX_Xxxx
Oct 26, 2025
1.0
Ordered spicy nuggets, got regular nuggets… come on… how do you mess that up. Mind you, this was after ordering it on the app and having to wait another 10 minutes parked because the food wasn’t ready when I got there. Also, what’s up with the burger lettuce? Why change it
LG
Lis G
Oct 26, 2025
1.0
This location is the worst we’ve ever been to, we have been here twice since it’s the nearest to us. The first time they forgot our burger in the kids meal & a side of bacon. The manager was rude when we called to complain, this time both of our burgers were raw, the meat was pink & we paid over $50 for this order, I didn’t even bother to call again since the manager was rude the first time. It’s disgusting, made us throw up
JQ
Julianne Quintana
Oct 20, 2025
4.0
Food fair and was Not jammed pack as other places. I actually chose to sit and enjoy time with granddaughter.
JB
Jim Boggs
Sep 27, 2025
5.0
I like their baked potatoes and chili, not to mention their frosties.
JG
Jaime Gonzalez
Sep 18, 2025
2.0
Long wait for food only to find out I was given a single instead of a double. It wasn’t prepared well at all. No time to return since I was in the next town already.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gilroy, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gilroy, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (408) 842-1036.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does E 10th St, #3 Wendy’s serve breakfast?
Yes, this Wendy’s location in Gilroy, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 393 E 10th St, Gilroy?
Wendy's drive-thru is open from 6:30 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Does Wendy's at 393 E 10th St, Gilroy serve breakfast?
Yes, this Wendy's location serves breakfast which includes combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery near 393 E 10th St, Gilroy?
Delivery is available through the Wendy's app or their website by entering your delivery address to check if delivery service covers your location.
What payment options are accepted at Wendy's in Gilroy, CA?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I provide feedback or contact the Wendy's at 393 E 10th St?
You can contact Wendy's customer care via live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the location directly at (408) 842-1036.
Where can I find Wendy's menu and pricing information for the Gilroy location?
Menu and pricing details can be viewed on their website or mobile app by selecting this Gilroy location for accurate pricing and menu items.
Are there other dining options near Wendy's at 393 E 10th St in Gilroy?
Yes, nearby dining options include Pizza Factory Gilroy, El Grullense Jalisco (Mexican cuisine), China Palace (Chinese food), Subway, Taco Bell, Pearl Sushi Lovers, Super Taqueria, Ling's Mongolian BBQ, and Ling's Chinese Bistro.
What nearby businesses or services can customers visit before or after dining at Wendy's?
Customers can visit nearby places such as Grocery Outlet for groceries, Gilroy Flowers for gifts, Supercuts for beauty services, and Harbor Freight for tools and equipment.
Are there any health or wellness centers near Wendy's in Gilroy, CA?
Yes, nearby health services include Rosa Perez Counseling and Physical Therapy, Dr. Barbara O'Neill Health and Medical, Health Awareness Initiative, and 2025 Health Recommendation Medical Center.