CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gilroy is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, highlighting the delicious soups and fresh ingredients, but some expressed disappointment over portion sizes and inconsistencies in taste.
Cleanliness
Multiple reviews noted issues with cleanliness, including unclean tables and restrooms, which detracted from the dining experience.
Customer Service
While some staff were praised for their friendliness and attentiveness, others received criticism for poor service and unprofessional behavior.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Atmosphere
The restaurant was described as having a pleasant ambiance, suitable for dining, though some noted it could be busy and chaotic at times.
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Rivka Yeger
Sep 28, 2025
5.0
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Richard Alatorre
Sep 10, 2025
3.0
Onion soup should not be sweet and taste like it has sugar added. I ordered the half sandwich French dip.
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Carol Galante
Aug 13, 2025
1.0
The place is not clean, no toilet paper. Tables are not cleaned off even though it was not busy, almost every table was not washed off.
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Steve Lazzarini
Aug 12, 2025
5.0
Excellent food and very friendly service.
SP
Steve Parshall
Jul 31, 2025
1.0
Good food, prices reasonable, but employees dont have a customer service orientation. If the manager wasn't present, they spent all their time socializing and ignoring the order counter area. Then, the manager arrives from wherever and everyone jumps to look attentive. Not great from my point of view.