Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported mixed experiences with service, noting both friendly staff and issues with slow or incorrect orders.
Food Quality
The food received generally positive feedback for taste, especially the fries and burgers, but there were complaints about stale or poorly prepared items.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the location, particularly in the drive-thru area and surrounding environment.
Technology Issues
The use of AI for order taking was criticized for causing confusion and errors, with many customers preferring human interaction.
Value for Money
Many customers appreciated the affordable prices and meal deals, considering them good value for the quality of food.
TH
Tamara Hemphill
Nov 15, 2025
5.0
I'm hooked on the hot honey garlic wings and fries. The wings were small Andhra had the right amount of sweet and spice. The flavor combination is very delicious. I went 2 days in a row and at $1 a wing. I'll be back . It took a long time to place the order but once it was placed the line moved pretty fast.
MT
Marcos Terán
Nov 7, 2025
2.0
Went in at 2 am knowing it's one of the few placed open where I can get my lunch. Place was empty with one employee. Was standing at the drive through for like 5 minutes before I decided to drive around since no one. Said anything to me. When I finally saw someone at the window. They just made signs saying they were closed. If they have changed the hours. Then please update the times of operations.
RG
Regina Regi_b_astar (Gina)
Nov 4, 2025
2.0
The manager doesn't help the employees.Went the window the orders took to long due the manager was in the office doing something for 13 minutes and refused to help the only employe cuz the manager was in her office with the only other employee.They didn't even attempt to help her.she told us the cook was new but they did help her either.the stood by the bread cart waving their arms.The lady that was helping us was doing drive thru and making food and drinks by herself
HC
Hernan Cortes
Sep 22, 2025
5.0
Although I did not order, the female representative whom I spoke to was uber friendly and a great worker representing this Rally's establishment. I recommend it and rate it maximum stars.
WK
William Kotcher
Sep 21, 2025
1.0
Computers, it takes a long time to order when they have computers take the order. 10,000 questions that I must answer how I normally dont speak
This results in extremely slow service
I won't come back