Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Gardena,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
1,187 reviews
5 stars
554
4 stars
236
3 stars
144
2 stars
67
1 star
186
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with dirty dining areas and unsanitary conditions.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or dismissive behavior.
Food Quality
While many customers enjoyed the food, there were consistent complaints about undercooked or old food, as well as issues with portion sizes.
Order Accuracy
Several customers reported problems with incorrect orders and missing items, leading to frustration.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff training and overall restaurant organization.
- MSMargoth SanchezOct 28, 20253.0Restaurant needs more attention in their clean floor and tables .
- BMBD MoneysSep 25, 20253.0Would choose another location
- LALuis AlvaradoSep 8, 20255.0Super recomendado, exquisita comida.
- AWAlexander WalalaAug 31, 20255.0Very friendly and clean
- MMMartha MazzhukaAug 21, 20251.0Un horror ordene citrus chicken salad el pollo seco la lechuga y vegetales verdes negros quemados perdí tiempo y mi dinero como se atreven a vender eso donde esta el Mgr los empleados no les interesa sus trabajo
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Gardena, CA?
El Pollo Loco is open daily from 10:00 AM to 10:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers in the Gardena area.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can order online via their official ordering link for quick pickup or delivery.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine, featuring fire-grilled chicken and handmade Mexican entrees.
What payment options are accepted at El Pollo Loco?
They accept American Express, Discover, and Visa cards as payment.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco in Gardena offers a drive-through for convenient ordering and pickup.
Is free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is provided for customers at El Pollo Loco.
What are some food options near El Pollo Loco in Gardena?
Nearby eateries include McDonald's, Rutt's Hawaiian Cafe & Catering Gardena, Hong Kong Express, Lucky’s Pizza, and ASAP Pizza offering a variety of fast food and ethnic cuisines.
Are there convenient gas stations near El Pollo Loco for customers driving to the restaurant?
Yes, customers can refuel nearby at Exxon & Mobil Stations and Bitcoin Depot gas stations located close to El Pollo Loco.
What other amenities or services can customers find near El Pollo Loco?
Nearby amenities include Lucky Star Foot Massage for relaxation, Redondo Beach Motel for accommodation, and United States Postal Service for shipping needs.