Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Gardena,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
1,192 reviews
5 stars
558
4 stars
235
3 stars
144
2 stars
67
1 star
188
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the chicken for being juicy and flavorful, but there were also complaints about undercooked or old food.
Service Issues
Service quality was inconsistent, with reports of friendly staff but also instances of rudeness and poor management.
Cleanliness
Many reviews highlighted concerns about the cleanliness of the dining area and restrooms, with several customers noting dirty tables and floors.
Order Accuracy
Numerous customers experienced issues with incorrect orders or missing items, leading to frustration.
Overall Experience
While some customers had positive experiences and enjoyed the food, many expressed disappointment with the service and management at this location.
- DBd benitez3 days ago1.0Acavo de salir decomprar 20 piesas de pollo loco y la señora a cargo del local ofrecio un nuevo flan q estan introduciendo peroooo solo a una persona blanca y uno de color los latinos para ella no tienen el mismo privilegio y siendo hispana siempre el racismo prevalecen lastima señora lastima da ud de verdad
- DGDavid GomezJan 4, 20265.0Todo bien rico y bien servido
- UMUrsula MonroeDec 25, 20255.0I had a great experience at this location. My chicken was hot & juicy. The service was.fast & friendly. I received my order quickly, even during the dinner rush. Great job!
- MMMNov 24, 20251.0Couldn’t order delivery thru their app even though it was way before closing time
- MSMargoth SanchezOct 28, 20253.0Restaurant needs more attention in their clean floor and tables .
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Gardena, CA?
El Pollo Loco is open daily from 10:00 AM to 10:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers in the Gardena area.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can order online via their official ordering link for quick pickup or delivery.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine, featuring fire-grilled chicken and handmade Mexican entrees.
What payment options are accepted at El Pollo Loco?
They accept American Express, Discover, and Visa cards as payment.
Does El Pollo Loco have a drive-through service?
Yes, El Pollo Loco in Gardena offers a drive-through for convenient ordering and pickup.
Is free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is provided for customers at El Pollo Loco.
What are some food options near El Pollo Loco in Gardena?
Nearby eateries include McDonald's, Rutt's Hawaiian Cafe & Catering Gardena, Hong Kong Express, Lucky’s Pizza, and ASAP Pizza offering a variety of fast food and ethnic cuisines.
Are there convenient gas stations near El Pollo Loco for customers driving to the restaurant?
Yes, customers can refuel nearby at Exxon & Mobil Stations and Bitcoin Depot gas stations located close to El Pollo Loco.
What other amenities or services can customers find near El Pollo Loco?
Nearby amenities include Lucky Star Foot Massage for relaxation, Redondo Beach Motel for accommodation, and United States Postal Service for shipping needs.