Brand Certified
McDonald's
3.7(1178 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9845 Chapman Ave, Garden Grove, CA
92841, United States
Certified by McDonald's • Mar 01, 2026
(714) 319-0186
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,178 reviews
5 stars
512
4 stars
238
3 stars
187
2 stars
66
1 star
175
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Food Quality
Several reviews mentioned issues with food quality, including cold, overcooked, or incorrect orders.
Customer Service
While some customers praised friendly staff, others reported rude behavior and poor customer service experiences.
Cleanliness
The restaurant was noted for being clean, although some customers mentioned dirty dining areas during busy times.
- JJJoseJan 30, 20265.0Great customer service
- JBJavier BlancoJan 30, 20262.0No refills. That's a first at a McDonald's for me. Disappointing
- JJJaneJan 23, 20264.0Good not great. Need friendlier staff. Noticed racial favoritism at the C.M. location.
- TLTyler LDec 8, 20251.0Food alright compared to other mcdonalds. But they forget something All the time. Fries or a burger. I would suggest going to a different mcdonalds
- DMDramma MammaDec 3, 20251.0Rock hard and Cold Fry's Over Cooked Tender like rocks I asked to purchase a Happy Meal Toy for my kiddo who severe allergies and can't eat their food. The manager today was extremely rude when I asked why she won't allow me to purchase just the toy. She said its her right!?! Wow really. Well I went up the street and bought it a other McDonald's. That's how you treat your customers. Cool,Cool. I do hope you all have a nice holiday and remember you are terrible
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9845 Chapman Ave, Garden Grove?
McDonald's at 9845 Chapman Ave operates daily from 6:00 AM to 11:30 PM, with some days opening at 7:00 AM for dining.
What are the drive-thru hours for this McDonald's location?
The drive-thru at McDonald's 9845 Chapman Ave is open every day from 6:00 AM to 11:30 PM.
During which hours does McDonald's deliver food in Garden Grove?
Delivery service is available daily with hours from 6:00 AM to 10:45 PM on most days, and from 7:00 AM to 10:45 PM midweek and on weekends.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's, 9845 Chapman Ave, Garden Grove?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app for convenience?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play Store for mobile ordering and special offers.
Does this McDonald's location have a drive-thru facility?
Yes, this McDonald's at 9845 Chapman Ave has a drive-thru available for convenient service.
What nearby food places can I visit before or after dining at McDonald's?
Nearby options include Crumbl Cookies Garden Grove for bakery treats, Mess Hall Canteen food truck for street food, and Miyako Japanese Restaurant for sushi.
Are there any shopping or entertainment options near McDonald's at Chapman Ave?
Yes, nearby you can find GameStop and Garden Grove - GameStop for video games and entertainment, as well as Backyard vibes for shopping.
How can I get to this McDonald's location using public transit or nearby landmarks?
While specific transit stations are not listed, McDonald's is located on Chapman Ave near landmarks such as The UPS Store, and you can use these to navigate easily.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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