Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,167 reviews
5 stars
510
4 stars
237
3 stars
186
2 stars
65
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail from staff.
Food Quality
Several customers expressed disappointment with food quality, mentioning overcooked or cold items, particularly fries.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpfulness while others noted rudeness and lack of professionalism.
Cleanliness
The restaurant was noted for being clean, although some customers reported dirty dining areas during busy times.
- CTChris TranNov 12, 20254.0Ordered via app and stopped by for pick up inside since drive through is abit long. Easy parking, clean and easy vibe inside. Service was nice and friendly. Got McRib since the holiday season started so got to have it. Ordered 10mins prior but was busy so waited for another 7mins but all good.
- PXPeter XaymountryNov 12, 20252.0I stopped by this McDonald to pick up some lunch. I placed my mobile order for their 20pc chicken nuggets, large fries, large coke and a cheeseburger right when lunch started. It said that my order would be ready within like five minutes. This McDonald is inside a big plaza so there a lot of parking but you'll just have to walk especially since this store has their entrance on the other side away from the parking lot. This McDonald also still have the self serve soda machine. It took almost thirty minutes for my food to be ready because I had to wait for the cheeseburger. Everything else was already done so the fries got soggy and wasn't fresh. The soda also just sat the counter.
- RGRoxzanne GurtelOct 31, 20251.0I am not happy about the fact that the company still advertising the monopoly play game, but yet there were no monopoly game pieces on pretty much everything that we ordered that was supposed to have the pieces on at least 5 items. I'm done with McDonald's there's always something not available or they have run out of this or that. Either be prepared with all of your offers or dont advertise something u cant offer.
- EMEphraim MutucOct 12, 20252.0I went to this McDonald’s location yesterday during my lunch break. I ordered a 10 piece chicken nuggets and a large lemonade. It took 20 mins to get my food at the drive thru lane. This is the worst McDonald’s ever. Slow service what is going on? Other McDonald’s are fast but 20 mins is a long wait. I had to cancel my large lemonade and ask for a refund. I will never go back to McDonald’s location again.
- CHCrash HunnicuttOct 11, 20255.0I'm not even ordering from here, but I saw their staff jogging out to deliver food faster! Great effort!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 9845 Chapman Ave, Garden Grove?
McDonald's at 9845 Chapman Ave operates daily from 6:00 AM to 11:30 PM, with some days opening at 7:00 AM for dining.
What are the drive-thru hours for this McDonald's location?
The drive-thru at McDonald's 9845 Chapman Ave is open every day from 6:00 AM to 11:30 PM.
During which hours does McDonald's deliver food in Garden Grove?
Delivery service is available daily with hours from 6:00 AM to 10:45 PM on most days, and from 7:00 AM to 10:45 PM midweek and on weekends.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's, 9845 Chapman Ave, Garden Grove?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app for convenience?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play Store for mobile ordering and special offers.
Does this McDonald's location have a drive-thru facility?
Yes, this McDonald's at 9845 Chapman Ave has a drive-thru available for convenient service.
What nearby food places can I visit before or after dining at McDonald's?
Nearby options include Crumbl Cookies Garden Grove for bakery treats, Mess Hall Canteen food truck for street food, and Miyako Japanese Restaurant for sushi.
Are there any shopping or entertainment options near McDonald's at Chapman Ave?
Yes, nearby you can find GameStop and Garden Grove - GameStop for video games and entertainment, as well as Backyard vibes for shopping.
How can I get to this McDonald's location using public transit or nearby landmarks?
While specific transit stations are not listed, McDonald's is located on Chapman Ave near landmarks such as The UPS Store, and you can use these to navigate easily.