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McDonald's

3.6
(1069 reviews)

Business Details

(714) 530-3694
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9852 Westminster Avenue, Garden Grove, CA
92844, United States

Hours

Reviews

3.6
1,069 reviews
5 stars
427
4 stars
218
3 stars
172
2 stars
66
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive behavior from staff, particularly at the drive-thru and during in-person interactions.

Food Quality

There were numerous complaints about food quality, including undercooked items and old fries, leading to dissatisfaction among patrons.

Cleanliness

The cleanliness of the dining area and restrooms was frequently criticized, with reports of sticky tables and unsanitary conditions.

Pricing Issues

Customers expressed frustration over high prices and perceived unfair policies regarding sauce limits and food portions.

Positive Experiences

Despite the negative feedback, some customers praised the quick service and friendly staff, indicating that experiences can vary significantly.
  • DP
    Davoud Pirniakan
    Jan 15, 2026
    1.0
    I am writing to share a concern regarding my recent visit to one of your McDonald’s locations. On January 14, 2026, at approximately 11:58 a.m., I visited McDonald’s restaurant #616 (KS#2, Side 1), located at 9852 Westminster Ave, Garden Grove, CA 92844-3694. I specifically requested fries with no salt. When I asked if this request could be noted on my receipt, the manager informed me that it would not be added. She identified herself as the manager during our interaction. In the past, I have experienced situations where requests for no salt were overlooked, or the fries were re-cooked but still came out salted. I was hoping that having the request clearly noted would help avoid this issue. Unfortunately, my concern was dismissed, which left me feeling disappointed. I truly appreciate the hard work of restaurant staff and understand how busy things can be. I am sharing this feedback in the hope that it may help improve communication and consistency when customers make specific dietary requests. Thank you for taking the time to review my comments. I value McDonald’s and hope future visits will be more positive.
  • TT
    Thuy Tran
    Jan 6, 2026
    5.0
    I liked 👍
  • SM
    Sirin M
    Jan 4, 2026
    4.0
    Все нравиться кроме что везде всегда воняет
  • AV
    Andy Vu
    Dec 14, 2025
    4.0
    1. The food tasted consisted at this location like the other locations! 2. The spot has fast casual vibes with a spacious interior! 3. The staff was friendly and timely with my order! Note: Parking lot is very small! Photo: Cheeseburger, Fries, McNuggets, and Soda
  • IW
    Irshad Wahdat
    Dec 9, 2025
    5.0
    I am loving it 😍

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 9852 Westminster Avenue, Garden Grove?

The regular dining hours are from 6:00 AM to 9:00 PM every day from Monday to Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru opens at 5:00 AM and closes at 1:00 AM from Monday to Thursday and Sunday. On Fridays and Saturdays, it closes at 2:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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