Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and dismissive behavior from staff, particularly at the drive-thru and during in-person interactions.
Food Quality
There were numerous complaints about food quality, including undercooked items and old fries, leading to dissatisfaction among patrons.
Cleanliness
The cleanliness of the dining area and restrooms was frequently criticized, with reports of sticky tables and unsanitary conditions.
Pricing Issues
Customers expressed frustration over high prices and perceived unfair policies regarding sauce limits and food portions.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and friendly staff, indicating that experiences can vary significantly.
DP
Davoud Pirniakan
Jan 15, 2026
1.0
I am writing to share a concern regarding my recent visit to one of your McDonald’s locations.
On January 14, 2026, at approximately 11:58 a.m., I visited McDonald’s restaurant #616 (KS#2, Side 1), located at 9852 Westminster Ave, Garden Grove, CA 92844-3694. I specifically requested fries with no salt. When I asked if this request could be noted on my receipt, the manager informed me that it would not be added. She identified herself as the manager during our interaction.
In the past, I have experienced situations where requests for no salt were overlooked, or the fries were re-cooked but still came out salted. I was hoping that having the request clearly noted would help avoid this issue. Unfortunately, my concern was dismissed, which left me feeling disappointed.
I truly appreciate the hard work of restaurant staff and understand how busy things can be. I am sharing this feedback in the hope that it may help improve communication and consistency when customers make specific dietary requests.
Thank you for taking the time to review my comments. I value McDonald’s and hope future visits will be more positive.
TT
Thuy Tran
Jan 6, 2026
5.0
I liked 👍
SM
Sirin M
Jan 4, 2026
4.0
Все нравиться кроме что везде всегда воняет
AV
Andy Vu
Dec 14, 2025
4.0
1. The food tasted consisted at this location like the other locations!
2. The spot has fast casual vibes with a spacious interior!
3. The staff was friendly and timely with my order!
Note: Parking lot is very small!
Photo: Cheeseburger, Fries, McNuggets, and Soda
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What are some nearby dessert places I can visit after McDonald's?
Nearby dessert options include Che Vi bakery, Honeymee frozen yoghurt shop, and Mmm Gelato ice cream shop, perfect for a sweet treat after your meal.
Are there any notable coffee shops near this McDonald's?
Yes, nearby coffee spots include Lollicup, 85C Bakery Cafe, and 7 Leaves Cafe, ideal for grabbing coffee or bubble tea after dining.
What local dining options are available near McDonald's at Westminster Avenue?
In addition to McDonald's, nearby restaurants include Lien Huong, Thien An Bo 7 Mon, Garlic and Chives, and Pho Lovers 2, offering a variety of Asian and Vietnamese cuisines.
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