Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and long wait times.
Wait Times
Many customers expressed frustration with long wait times for food, both in the drive-thru and for curbside pickup.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to dissatisfaction among customers.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting clean tables and facilities, while others reported unsanitary conditions.
JT
Jennifer Torres
Jan 4, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
McDonald’s is always a reliable go to. The food is consistently fresh, hot, and exactly what you expect every time. Service is usually quick and efficient, whether you’re going through the drive thru or ordering inside, which makes it perfect when you’re short on time.
The staff is friendly and keeps things moving smoothly, and the location is clean and well maintained. When you want something fast, affordable, and satisfying, McDonald’s never disappoints.
ML
Michael Leary
Dec 27, 2025
5.0
Customer service: outstanding :)
TG
Travis Giampa
Dec 2, 2025
1.0
Fast food is supposed to be fast/ reasonable timing, I've waited for my food for 15 minutes before on a little order. It's truly ridiculous. Like I can literally feel myself age while waiting for my food sometimes. Please get your shit together
TS
Trevor Stivers
Nov 25, 2025
2.0
$4.49 for a large french fry and the box is half empty. Get it together.